What are the responsibilities and job description for the Front Desk Agent position at Wythe Hotel?
Company Description
Wythe Hotel, located in Williamsburg, Brooklyn, is a 69-room destination hotel housed in a turn-of-the-century industrial building. The hotel's design blends historic elements like original solid wood beams and exposed brick with modern features such as radiant-heated concrete floors. Wythe Hotel emphasizes local craftsmanship, with furniture and decor sourced from Brooklyn designers and artisans. The property includes Le Crocodile, a neighborhood French brasserie, and Bar Blondeau, a rooftop bar with stunning views of the Manhattan skyline and East River. Guests can also enjoy six unique event spaces and the vibrant nearby galleries, boutiques, and restaurants.
Role Description
This is a part-time, on-site Front Desk Agent role located in Brooklyn, NY. The Front Desk Agent will be responsible for greeting guests, handling check-ins and check-outs, answering phones, making reservations, billing, and addressing guest inquiries and needs. Daily tasks will include providing excellent customer service, managing receptionist duties, and maintaining clear and effective communication with both guests and the hotel team.
Qualifications
- Proficiency in handling Phone Etiquette and Receptionist Duties
- Strong Customer Service skills
- Language skills are a plus
- Experience with Reservations and booking systems
- Effective Communication skills, both verbal and written
- Ability to work flexible hours, including weekends and holidays
- Previous hotel or hospitality experience preferred
Salary : $25 - $28
