Service Technician

XOS (www.xos.com) is a leading manufacturer of application-specific X-ray analyzers. In today’s highly competitive environment one of the key differentiators for sustained long term success is an organization’s people. While products, assets, and brand can create a competitive advantage, over time without great people the competition will catch up. This could not be better stated than in one of our core values, The Best Team Wins!

Through strong customer partnerships, we advance the quality and delivery of water. Want to help us in this mission?

Benefits

We hire the most talented people and empower them with resources & technology to do what’s best for the companies we serve and for our planet. In addition to 401K & comprehensive medical benefits, including vision & dental that start on day, we also offer:

• Tuition reimbursement to grow your career
• Family benefits like adoption Reimbursement, 8-weeks paid parental leave
• Paid time off allowing for flexible schedules & work-life balance
• Associate Resource Groups, and more!

About the Role

This position is responsible for troubleshooting, repairing, and final testing benchtop analyzers in house while exceeding customer expectations of Safety, Quality, and Delivery. This position is also responsible for traveling to customer sites to perform installation, training, and servicing of XOS analyzers. The application of excellent troubleshooting practices and the highest commitment to customer satisfaction are paramount to this position. It requires strong interpersonal skills as this is a key role in ensuring a positive customer experience as it relates to our company, our products, and our services.

Responsibilities:

• Responsible for general electro-mechanical troubleshooting of XOS benchtop analyzers. This individual will be expected to perform diagnostic investigations, troubleshoot electrical failures down to board level, as well as troubleshoot mechanical failures and make all needed repairs within a ten-day window.
• Communicate with XOS technical support team throughout each diagnostic/repair cycle.
• Refurbish X-Ray engines. Perform diagnostics, beam replacement and beam alignments on these engines to bring them within service specification.
• Perform on-site troubleshooting, service and repairs of all XOS instruments.
• Perform preventative maintenance service visits.

Qualifications

• High School diploma or local equivalent (i.e., GED).
• Minimum of two (2) years of service technician experience.
• Previous experience in a mechanically-related field required.

The hourly range for this role is $19.00 to $21.00. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• Overtime pay

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $19 - $21