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Customer Support Engineer- based in Texas, Colorado or Utah
Date : Feb 12, 2025
Location : Concord, MA, US
Job Function : Technical
Business Unit : Plasma Technology
Oxford Instruments is searching for a Customer Support Engineer who is experiencedwith troubleshooting and repair ofetch / deposition / Ion Beamtools including,vacuum systems, RF systems, HV power supplies, PLCs,to join our Plasma team.
This position will be based in one of the following states : Texas, Colorado or Utah.
About Oxford Instruments :
Our purpose is to accelerate the breakthroughs that create a brighter future for our world. Our technology and scientific expertise enable our customers to discover and bring to market exciting new advances that drive human progress. We aim to be the scientific instrumentation partner in every significant lab and production facility across the world.
Our people and culture are vital to our success. We strive to offer the opportunities that will attract, engage, motivate and develop the very best talent. This involves creating an inclusive environment and culture where difference is valued and people are recognised for what they deliver and bring to the team.
We are part of the wider Oxford Instruments Group that also includes Andor Technology, Materials Analysis, Plasma Technology and X-Ray Technology. With a sixty-year history, and fourteen Queen's Awards for Enterprise, our world-class products and technologies are helping our customers to address the greatest challenges of the 21st century.
We want to empower our employees so that they innovate, support our growth and improve our productivity. We support them to make the right decisions and reach their full potential as they develop their careers at OI. Our ways of working are lived every day and are as follows :
- We start with the customer
- We succeed by being focused
- We make and keep our promises
- We work together as one team
- We help and trust each other to succeed
About the Opportunity : We have an exciting opportunity for a Customer Service Engineer (CSE) to join a team of innovative and dedicated professional. The CSE willinstall, train and provide ongoing maintenance of complex systems throughout the United States and establish and maintain a high degree of customer satisfaction and confidence by appropriate actions and attitude acting as an advocate for the customer.
Key Responsibilities :
The right canidate will meet the following criteria
Salary : In accordance with California law, the expected annual salary range for this position is between $100,000 - $115,000. The actual compensation will be determined based on experience and other factors permitted by law.
Oxford Instruments Perks and benefits :
Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time for this position.
Oxford Instruments Company is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, national origin, disability or protected veteran status. EOE / M / F / D / V
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
Note to recruitment agencies : Oxford Instruments does not accept agency CV's. Please do not forward details to our jobs alias, Oxford Instruments employees or any other company location. Oxford Instruments is not responsible for any fees related to unsolicited CV's.
LI-EB1
Nearest Major Market : Boston
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Salary : $100,000 - $115,000
