What are the responsibilities and job description for the Front Desk Team Member position at X Shadyside?
We are a health and fitness center in the heart of Shadyside. We have been serving the community for 30 years. We are looking for healthy minded and people with a passion for fitness to engage with our members.
```Job Summary:```
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have excellent communication skills, a welcoming demeanor, and enjoy working in a fast-paced environment, we would love to hear from you.
```Responsibilities:```
- Greet and welcome guests with a warm and friendly attitude
- Check guests in and out, ensuring accuracy of information
- Answer phone calls and respond to inquiries in a timely manner
- Provide information about facilities and services.
- Handle guest complaints or concerns with professionalism and resolve issues promptly
- Maintain a clean and organized front desk area
- Perform administrative tasks such as data entry and membership sales
-Cleaning and upkeep of the space required
```Requirements:```
- Previous experience in a customer service role is preferred
- Excellent communication skills, both verbal and written
- Strong organizational and multitasking abilities
- Proficient in using computer software for data entry and reservation management
- Ability to remain calm under pressure and handle difficult situations with patience
- Professional appearance and demeanor
Join our team as a Front Desk Team Member and be part of creating memorable experiences for our guests. Apply today!
Job Types: Full-time, Part-time
Pay: $12.50 - $18.00 per hour
Expected hours: 25 – 40 per week
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Pittsburgh, PA 15232 (Required)
Ability to Relocate:
- Pittsburgh, PA 15232: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $18