What are the responsibilities and job description for the Desktop Support Analyst position at x2logicsstaffingsolution.cm?
Overview
We are seeking a Support Analyst to join our team and provide technical assistance to our users. The ideal candidate will have a strong background in computer networking, software troubleshooting, and customer service.
Responsibilities
- Troubleshoot and resolve hardware, software, and network issues
- Provide technical support for VPN, LAN, firewall, and mobile devices
- Assist users with desktop support and software installations
- Communicate effectively with users to understand and address their technical needs
- Maintain office equipment and ensure smooth operation
Requirements
- Proficiency in VPN, LAN, computer networking, and firewall systems
- Experience in software troubleshooting and customer service
- Knowledge of mobile devices and desktop support
- Strong communication skills to interact with users effectively
- Ability to work in an office environment
Job Type: Full-time
Pay: $21.00 - $23.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Schedule:
- 8 hour shift
Work Location: On the road
Salary : $21 - $24
