What are the responsibilities and job description for the Office Support Specialist - Residential Restoration position at Xact HD Restoration?
Xact HD Restoration specializes in residential home restoration. We require an Office Support Specialist to join our team. The ideal candidate will possess strong organizational skills, excellent customer service abilities, and experience in finance and project management.
The Office Support Specialist will play a crucial role in maintaining smooth office operations and facilitating communication across all construction process aspects. Key responsibilities include:
Main Responsibilities
- Ensure accurate and timely client communication regarding contract agreements, project timelines, and any updates or changes.
- Coordinate and manage subcontractor schedules, ensuring alignment with project timelines and effective communication among parties.
- Track and monitor project expenses, ensuring adherence to budgets and assisting with invoicing and financial reporting.
- Provide exceptional customer service through phone calls, emails, and interactions with clients, vendors, and subcontractors.
- Support project managers with scheduling, documentation, and progress tracking for ongoing construction projects.
- Input project data into management software and generate regular reports for management review.
- Perform general administrative tasks to support the team and maintain smooth office operations.
Essential Qualifications
- High school diploma required
- Pursuing a degree in Construction, Project Management, Business Administration, or a related field (Preferred)
- Verbal Communication Skills
- Attention to Detail
- Organizational and Time Management Skills
- Problem-Solving Skills and Adaptability
- Eagerness to Learn and be Trained
- Independence and Teamwork
- Microsoft Office Suite Proficiency
