What are the responsibilities and job description for the CX Analytics Engineer position at XanderAI?
Role: CX Analytics Engineer
Location: [Hybrid/Remote]
*DIRECT ACCESS TO CEO - MUST INTERVIEW WITH FOUNDER*
WE DON'T CARE ABOUT YOUR DEGREE - SHOW US WHAT YOU'VE BUILT
About the Role:
We're revolutionizing SME customer communications and need a analytics powerhouse who's obsessed with turning data into business impact. If you've built serious analytics systems and get excited about making data actionable, let's talk.
Must Have Experience:
- Built and scaled analytics systems that have processed millions of customer interactions
- Deep expertise in conversation analytics, proven through shipped products
- Advanced NLP metrics implementation in production environments
- Track record of building systems that directly improved business revenue
- Expert-level Python, SQL, and real-time analytics implementation
Show us:
- Projects where you've turned complex data into business wins
- Systems you've built that scaled
- Real examples of dashboards/analytics that drove business decisions
- Evidence of your passion for CX optimization
- Open source contributions or personal projects in analytics
Technical Skills Required:
- Expert-level: Python, SQL, ElasticSearch, Kafka/streaming analytics
- Advanced: ML deployment, A/B testing frameworks, real-time monitoring
- Mastery of: Snowflake/BigQuery, dbt, Airbyte, modern data stack
Personality Fit:
- Obsessed with data quality and business impact
- Self-driven problem solver
- Thrives in fast-paced, ambiguous environments
- Passionate about democratizing enterprise technology