Demo

CX Analytics Engineer

XanderAI
Beach, FL Full Time
POSTED ON 3/7/2025
AVAILABLE BEFORE 5/2/2025

Role: CX Analytics Engineer

Location: [Hybrid/Remote]

*DIRECT ACCESS TO CEO - MUST INTERVIEW WITH FOUNDER*


WE DON'T CARE ABOUT YOUR DEGREE - SHOW US WHAT YOU'VE BUILT


About the Role:

We're revolutionizing SME customer communications and need a analytics powerhouse who's obsessed with turning data into business impact. If you've built serious analytics systems and get excited about making data actionable, let's talk.


Must Have Experience:

- Built and scaled analytics systems that have processed millions of customer interactions

- Deep expertise in conversation analytics, proven through shipped products

- Advanced NLP metrics implementation in production environments

- Track record of building systems that directly improved business revenue

- Expert-level Python, SQL, and real-time analytics implementation


Show us:

- Projects where you've turned complex data into business wins

- Systems you've built that scaled

- Real examples of dashboards/analytics that drove business decisions

- Evidence of your passion for CX optimization

- Open source contributions or personal projects in analytics


Technical Skills Required:

- Expert-level: Python, SQL, ElasticSearch, Kafka/streaming analytics

- Advanced: ML deployment, A/B testing frameworks, real-time monitoring

- Mastery of: Snowflake/BigQuery, dbt, Airbyte, modern data stack


Personality Fit:

- Obsessed with data quality and business impact

- Self-driven problem solver

- Thrives in fast-paced, ambiguous environments

- Passionate about democratizing enterprise technology

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