What are the responsibilities and job description for the Employee Relations Manager position at Xanitos?
We are seeking a remote Employee Relations Manager.
The Employee Relations Manager is responsible for leading and enhancing the employee relations function across Xanitos. This role is essential in cultivating a positive, respectful, and high-performing workplace by ensuring compliance with employment laws, resolving employee concerns, advising leadership, and supporting the consistent application of workplace policies. The Employee Relations Manager partners closely with HR business partners and operational leadership to strengthen employee engagement, mitigate risk, and uphold the company’s core values and culture.
Responsibilities:
- Serve as a primary resource for addressing complex employee relations matters, conducting thorough, objective investigations, and recommending appropriate actions.
- Provide expert guidance to managers and employees on policies, conflict resolution, performance concerns, and disciplinary procedures.
- Ensure organizational compliance with all applicable federal, state, and local employment laws and regulations.
- Monitor and analyze employee relations trends to proactively address potential concerns and recommend policy or process improvements.
- Collaborate with legal counsel as needed to manage risk and ensure adherence to best practices.
- Develop and deliver training for leaders on employee relations topics, including compliance, documentation, and communication strategies.
- Support a consistent, fair approach to performance management, corrective actions, and terminations.
- Assist in reviewing, developing, and maintaining employee handbooks, policies, and standard operating procedures.
- Promote and support an inclusive, respectful workplace culture in alignment with Xanitos’ values and mission.
Skills/Abilities:
- Strong knowledge of labor laws and employment regulations.
- Demonstrated ability to investigate and resolve sensitive issues with fairness, objectivity, and discretion.
- Excellent interpersonal, verbal, and written communication skills.
- Skilled in conflict resolution, coaching, and delivering effective feedback.
- Analytical and strategic thinking abilities to interpret trends and develop actionable insights.
- Experience creating and facilitating training programs for supervisors and managers.
- Commitment to maintaining confidentiality and professionalism in all circumstances.
- Experience in healthcare, hospitality, or multi-location environments is highly desirable.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Experience with HRIS systems (e.g., UKG, Workday, ADP).
Education and Experience:
- High school diploma or equivalent (GED) required.
- Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
- Minimum of 5 years of progressive human resources experience with a strong focus on employee or labor relations.
- HR certifications (PHR, SPHR, SHRM-CP, SHRM-SCP) are a plus but not required.
- Bilingual - English/Spanish Preferred
Xanitos understands the importance of you and your family’s health and wellbeing, as well as your financial future. With that in mind, we take pride in the variety of benefit plans that are available for our employees. Please note, plans vary by location and are subject to eligibility and work hour requirements in accordance with company policy and state laws. Plans may include:
- Medical
- Dental
- Vision
- Life, Accident, and Disability Insurance
- 401k Retirement Plans
- Employee Assistance Program (EAP)
- Employee Wellness Program
- Commuter Benefits
- Shoes for Crews Reimbursement
- Paid Time off including Vacation, Sick, Holidays, Elective Holidays, Bereavement, Parental Bonding, Volunteer Day and Jury Duty.
- Employee Discounts to Theme Parks, Theaters, Sporting Events, Movies and More
Xanitos, Inc. is a management company that provides hospital housekeeping, patient transport, and central laundries services. It is differentiated by its patented XRO System for cleaning patient rooms, its outstanding operations management team, and by being a private company whose priority is giving top quality service. The results are evident; at the hospitals it serves, Xanitos has improved the cleaning quality, increased HCAHPS scores, reduced the risk of HAIs, lowered bed turnaround time, and significantly reduced costs.
