Activity Sales Agent - Yellowstone National Park

Overview

Live. Work. Explore. as a part of our Horse Department team in Yellowstone National Park!

Are you enthusiastic about hospitality, people, and beautiful places? By working at Yellowstone National Park, you will get all three! As an Activity Sales Agent, you will play a vital role in supporting the day-to-day administrative functions that keep the park running smoothly.

Job Summary:

Activity Sales agents focus on providing excellent customer service while meeting financial goals. The role involves promoting and selling park activities, handling financial transactions accurately, and maintaining positive relationships with guests, coworkers, and National Park Service personnel. Additionally, the position requires the ability to work independently in a fast-paced environment, adhere to company policies, and assist with various tasks including environmental education and custodial duties as needed.

The Details:

Position Type: Seasonal

Season Dates: May 2025 - September 2025

Pay: $16.50/hour

Schedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays)

Why Yellowstone National Park?

We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park.

Life in Yellowstone:

• Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided at low cost
• Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities included
• No Wyoming state taxes deducted from your paycheck
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!
  
  

Benefits:

• Employee Assistance Program
• Wellness Program
• Learning and Development Program
  
  

Perks:

• Free Yellowstone & Grand Teton National Park pass
• Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more)
• Access to discounted services at Yellowstone Medical Clinics operated by STGi
• Employee discounts at local gateway communities
• Retail, Lodging and Travel Discounts
• $350 Referral Bonus Program
• The adventure of a lifetime!
  
  

Responsibilities

• Provide professional and courteous service to Yellowstone guests, while meeting or exceeding financial goal while promoting and selling park activities.
• Acquaint guests with services available in the area.
• Maintain a proper bank, provide accurate handling of monies and prepare accurate remits.
• Accurately collect payment, post activity tickets and balance cash drawer and credit cards; authorize credit cards as needed.
  
  

Qualifications

• Strong guest service, communication, sales and accounting skills.
• Ability to work with minimal supervision, prioritize tasks, learn quickly and follow instructions.
• Must have computer and data entry skills and be able to learn the technical aspects of the activity booking process.
• Work thoroughly and quickly under pressure.
• Must have knowledge of Yellowstone facilities, activities and features and services.
• Knowledge of company policy and procedures.
• Knowledge of cleaning and sanitizing chemicals.
  
  

Physical Requirements Include:

• Must be able to lift and carry up to 25 pounds.
• Must be able to stand for up to eight hours per shift.
• Must be able to walk, bend and lift for up to 4 hours per shift.
  
  

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.