What are the responsibilities and job description for the Crew Rotation Specialist position at Xanterra Travel Collection?
Overview
Our Mission: We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
Our Vision: Enriching people’s perspective through inspired travel
Our Values: Welcoming, Innovative, Now, Discipline, Serve, Teamwork, Authentic, Responsible
Windstar Cruises, recognized as the World’s Best Small Ship Cruise line, is seeking a Crew Rotation Specialist to work under the supervision of the Manager of Fleet Planning & Scheduling to execute all aspects associated with onboard crew staffing and crew rotation.
Responsibilities
EEO: Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Our Mission: We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
Our Vision: Enriching people’s perspective through inspired travel
Our Values: Welcoming, Innovative, Now, Discipline, Serve, Teamwork, Authentic, Responsible
Windstar Cruises, recognized as the World’s Best Small Ship Cruise line, is seeking a Crew Rotation Specialist to work under the supervision of the Manager of Fleet Planning & Scheduling to execute all aspects associated with onboard crew staffing and crew rotation.
Responsibilities
- Responsible for maintaining rotation schedules and communicating to vessels, manning agents and traveling/corporate managers regarding crew scheduling.
- Assist in forecasting of scheduling and planning.
- Review fleet occupancy and adjust planning as needed.
- Ensures the ships are consistently staffed in all positions.
- Analyze current crew rotations and staffing needs and ensure vacancies are communicated to appropriate manning agencies for recruitment.
- Monitor and communicate with the Manager of Fleet Planning & Scheduling regarding all unscheduled crew moves and crew rotation issues.
- Submit requests for crew travel.
- Act as the liaison between the Vessels and Manning Agencies with regards to crew air, hotels, visa processing, training certification, etc.
- Maintain open dialogue with the Purser teams, onboard teams, and Corporate Managers to address all crew member requests and /or issues in timely manner.
- Assist with special projects as requested.
- Update Adonis with scheduling, filing of documentation and other items as needed.
- Maintain confidentiality with respect to all Human Resources matters.
- Perform other duties as assigned.
- Self-directed strategic thinker with initiative, analytical and problem-solving skills.
- Minimum of 3-5 years of scheduling and crew rotation planning. Experience in the cruise industry or airline industry.
- Demonstrated professional verbal and written communication skills.
- Strong customer service skills and ability to work well in a team environment.
- Strong Excel skills.
- Experience with the Adonis HR system is preferred
- Ability to maintain a high level of confidentiality.
- Ability to remain calm, composed and effective during fast-paced, stressful situations.
- High School Diploma or equivalent required, College degree preferred
EEO: Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
