Food Outlet Attendant Lead, EDR - Mount Rushmore National Monument

Overview

Live. Work. Explore. as a part of our Food & Beverage team in Mount Rushmore National Memorial!

Located in the beautiful Black Hills region of South Dakota, Mount Rushmore National Memorial is open year-round and operates retail shops and a variety dining outlets serving convenient grab-and-go meals and coffee. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests.

We’re hiring Food Outlet Attendant Lead, EDR to Live. Work. Explore. this summer!

Job Summary:

The Food Outlet Attendant Lead, EDR position oversees the Employee Dining Room (EDR) while assisting with training to Food & Beverage Attendants and ensuring standards and policies are followed. This position may also perform the duties of the Food & Beverage Attendant as needed.

The Details:

Position Type: Seasonal

Season Dates: Starts early April 2025 and ends late October 2025

Pay: $17.25

Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

Why Mount Rushmore National Memorial?

We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Mount Rushmore, and proud stewards of the park.

Life in Mount Rushmore:

• Employee housing (dormitory-style or RV site) and on-site employee meals (cafeteria-style)
• On-site laundry facility, employee shuttle service, Wi-Fi (limited bandwidth)
• Fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world
• The adventure of a lifetime!
  
  

Benefits:

• Employee Assistance Program
• Wellness Program
• Learning and Development Program
  
  

Perks:

• Black Hills VIP Training Pass Discounts for local attractions
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• 15% Verizon service/products discount
• $350 Referral Bonus Program
  
  

Responsibilities

• Oversees EDR ensuring food and cleanliness standards and policies are followed.
• Follow opening and closing checklists.
• Provides hands-on training to new employees and assists in documenting employee’s knowledge of position and tasks.
• Provides feedback to Food & Beverage Management regarding meal selection and solicits employee feedback to improve the EDR experience.
• Perform Food & Beverage Attendant duties as need, including but not limited to:
• Taking guest and/or employee orders and properly processes payment.
• Maintaining assigned cashier drawer and following all cash handling and payment procedures.
• Provides guest and/or employees with order, including serving hot and cold beverages.
• Ensure service areas are clean, sanitized and properly stocked.
• Ensure dining areas are clear of any dirty dishes, trash has been properly disposed, and surfaces have been sanitized.
• Cleans floors, to include sweeping, mopping and vacuuming.
• Follow Company and departmental environmental and safety practices, policies, and procedures.
• Other duties as assigned.
  
  

Qualifications

• Previous food service experience is required or may substitute having demonstrated capability to perform responsibilities.
• Previous cash handling experience is strongly preferred.
• Ability to provide excellent guest service.
• Ability to train employees to set them up for success.
• Ability to work in a fast-paced environment where tasks and priorities can change quickly and with little notice.
• Willing to “pitch-in” and help the team with tasks.
• Must be a positive team player with flexible schedules who like to have fun and have the passion to work.
  
  

Physical Requirements include:

Constantly walking, standing, handling, lifting/carrying up to 10 pounds, and pushing/pulling up to 12 pounds.

Frequently reaching outward, lifting/carrying 11-50 pounds, and pushing and pulling 13-40 pounds.

Occasionally sitting, reaching above shoulder, climbing, crawling, squatting/kneeling, bending, lifting/carrying 50 pounds, and pushing/pulling over 41 pounds.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.