What are the responsibilities and job description for the Host - Part Time Year-Round position at Xanterra Travel Collection?
Live. Work. Explore. as a part of our Food & Beverage team the Grand Canyon Railway and Hotel!
Located in Williams, Arizona, the historic Grand Canyon Railway and Hotel is the place to get your career on the right track! Open year-round, the Grand Canyon Railway operates scenic train rides, a full-service restaurant, pub, retail shops, and 3-diamond hotel. No matter what your job is, you will play an essential role in providing warm and friendly hospitality to all our guests.
We’re hiring - all aboard for a fun and exciting job!
Job Summary:
Properly greet the dining room guests and seat them in an expedient fashion while maintaining a proper seating flow in the seating sections.
The Details:
Position Type: Part-Time, Year-Round
Pay: 16.15 an hour
Why the Grand Canyon Railway?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are proud to offer these unique Grand Canyon experiences.
Life at the Grand Canyon Railway:
- No employee housing available
- MEC ( Minimal Essential Coverage )
- Sick Time,Vacation Time
- 401K
- A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
- Meet people of all ages from all over the country and world!
Benefits and Perks:
- Free gym and pool access
- Free train tickets
- Free entry to Bearizona
- Exclusive retail and dining discounts at GCR and other Xanterra properties
- The adventure of a lifetime!
Responsibilities
Responsibilities:
- Greet the guests as they approach the podium and make them feel welcome to the dining room.
- Seat the guest(s) as quickly as possible or if table is not immediately available accurately informing the guest(s) of how long the wait period will be.
- Keep the seating chart current and seat guests in a proper flow in the sections so as to not over seat any sections.
- Keep menus clean and presentable and discard any menus that are too worn or tattered.
- Be knowledgeable with all buffet sections.
- Report any guest complaints and/or issues immediately to the Service Manager or Unit Manager. Respond to such in a professional, sincere manner.
- Complete opening and closing side duties according to dining room standards.
- Maintain seating log to ensure accurate cover count for the seating period.
- Assist Buffet servers as needed to clear and set tables.
- Is knowledgeable and follows Xanterra phone etiquette policy.
- Other duties as assigned.
Qualifications
Minimum Qualifications:
- Must be at least 16 years of age or older.
Preferred Qualifications:
- Previous experience in a guest facing position preferably in the Hospitality Industry.
- Ability to display and practice being a team player
Physical Requirements:
While performing the duties of this job, the employee is:
- Constantly standing, walking, twisting, using eye/hand coordination, manual dexterity, handling, wrist motion, bending/ stooping.
- Frequently carrying, bending, stooping, lifting, pushing, and pulling items weighing up to 10lbs.
- Occasionally carrying, bending, stooping, lifting, pushing, and pulling items weighing up to 50lbs.
- Constantly listening, hearing, seeing, and speaking.
- Will be required to stand and walk for long periods of time on cement floors and to occasionally walk on uneven surfaces.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
