What are the responsibilities and job description for the Restaurant Supervisor - Full Time position at Xanterra Travel Collection?
Live. Work. Explore. as a part of our Transportation team the Grand Canyon Railway and Hotel!
Located in Williams, Arizona, the historic Grand Canyon Railway and Hotel is the place to get your career on the right track! Open year-round, the Grand Canyon Railway operates scenic train rides, a full-service restaurant, pub, retail shops, and 3-diamond hotel. No matter what your job is, you will play an essential role in providing warm and friendly hospitality to all our guests.
We’re hiring- all aboard for a fun and exciting job!
Job Summary:
This is a floor supervisory position that requires coordination between staffing and business levels assisting where necessary to accommodate guest service. This position will primarily be active floor supervision with some administrative duties.
The Details:
Position Type: Full time
Wage: $19.65 an Hour
Why the Grand Canyon Railway?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are proud to offer these unique Grand Canyon experiences.
Life at the Grand Canyon Railway:
- No employee housing available
- A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
- Meet people of all ages from all over the country and world!
Benefits and Perks:
- Free gym and pool access
- Free train tickets
- Free entry to Bearizona
- Exclusive retail and dining discounts at GCR and other Xanterra properties
- The adventure of a lifetime!
Responsibilities
- Fully understand and support Xanterra Mission Statement and Core Values.
- Effective enforcement of all Xanterra and GCR F&B standards, policies and procedures.
- Support F&B Corporate Xanterra University, TIPS & ServSafe & Railway Training programs.
- Comply with all state laws and company policies regarding alcohol.
- Ensure proper accounting procedures are enforced for check outs, voids, comps, special event billing, tours and resumes.
- Support all FOH activities in Fred Harvey Restaurant and Spenser’s Pub
- Ensure all guest/employee challenges and complaints are handled in a professional manner.
- Continually operate all facilities to maximize food, beverage, labor and operational costs within budget.
- Ensure staff members are in a presentable and complete uniform.
- Support participation in updating Attendance Record Sheets for all employees.
- Ensure Dining Room facilities are maintained and clean.
- Report all maintenance requests in a timely manner to the maintenance staff and notify other managers.
- Ensure all side work duties are assigned and completed.
- Administer disciplinary actions fairly and consistently working with Unit Manager, Service
- Managers, F & B Director or Hotel Operations Director.
- Conduct Service Briefings daily before shifts.
- Check to ensure all indoor and outdoor signage is correct and clean.
- Communicate with other Service Managers and Unit Manager on a regular basis after a shift.
- Complete Accident Reports thoroughly and communicate with the Risk Manager in a timely manner.
- Knows proper evacuation procedures and execute in an efficient, timely manner.
- Other duties assigned.
Qualifications
- Must be at least 18 years of age or older.
- Knowledge of food and beverage service usually acquired through at least 6 months previous experience in food service.
- Previous front of the house leadership experience.
- Knowledge of local food sanitation programs.
- Some knowledge of Word & Excel software
Xanterra Parks & Resorts® Grand Canyon Railway (GCR) "We are an Equal Opportunity Employer, Female/Minority/Veterans/Disabled/Sexual Orientation/Gender Identity."
Salary : $20
