What are the responsibilities and job description for the Transportation Dispatcher - Yellowstone National Park position at Xanterra Travel Collection?
Overview:
Live. Work. Explore. as a part of our Transportation team in Yellowstone National Park!
Take the scenic route. With over 142 miles of Yellowstone's grand loop, the Transportation Department has the important responsibility of taking guests and deliveries where they need to go.
Job Summary:
The Details:
Position Type: Seasonal
Season Dates: April/May 2025 - November 2025
Pay: Salary will be discussed during the interview process
Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)
Why Yellowstone National Park?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park.
Life in Yellowstone:
Responsibilities:
We’re excited to hire and welcome team members to our national park locations! Xanterra Travel Collection® is a private company that provides concession services within national parks. All services operated by Xanterra, including lodging, dining, retail, and tour operations, are currently open and continue to operate as planned for the 2025 summer season. Any potential government layoffs within the National Park Service do not impact our positions or job offers.
Live. Work. Explore. as a part of our Transportation team in Yellowstone National Park!
Take the scenic route. With over 142 miles of Yellowstone's grand loop, the Transportation Department has the important responsibility of taking guests and deliveries where they need to go.
Job Summary:
This role involves ensuring efficient guest service while representing the company positively and maintaining professional communication with various departments and the National Park Service. Responsibilities include coordinating vehicle maintenance, completing reports, training employees, scheduling shifts, and upholding high performance standards and workplace safety. Additionally, the role may require assisting with driving and guiding duties as needed.
The Details:
Position Type: Seasonal
Season Dates: April/May 2025 - November 2025
Pay: Salary will be discussed during the interview process
Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)
Why Yellowstone National Park?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park.
Life in Yellowstone:
- Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided
- Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities included
- No Wyoming state taxes deducted from your paycheck
- A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
- Meet people of all ages from all over the country and world!
Benefits:
- Employee Assistance Program
- Wellness Program
- Learning and Development Program
Perks:
- Free Yellowstone & Grand Teton National Park pass
- Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more)
- Access to discounted services at Yellowstone Medical Clinics operated by STGi
- Employee discounts at local gateway communities
- Retail, Lodging and Travel Discounts
- $350 Referral Bonus Program
- The adventure of a lifetime!
Responsibilities:
- Maintain efficient and high-quality service for all guests
- Act as a positive ambassador for the company at all times
- Communicate effectively with other departments and the National Park Service
- Oversee the maintenance of departmental vehicles in collaboration with service centers and mechanics
- Ensure timely and accurate completion of reports, including payroll and fuel documentation
- Train staff on policies and procedures while efficiently scheduling employees to optimize performance
- Uphold high employee performance standards, conduct performance reviews, and document employee progress
- Foster a safe work environment free from discrimination and harassment, while assisting with various roles as needed, such as driving and guest services
- At least 21 years of age and have a valid Class B, Type 1, Commercial Driver License with Passenger endorsement
- Must possess a valid driver's license and a clean driving record
- Knowledge of company and departmental policies is essential
- Applicants who have worked at least one season as a Driver-guide are preferred
- Able to supervise personnel and perform employee performance evaluations as required
- Basic clerical and computer skills and be proficient in MS Word, Excel and Outlook
- Effective communication through speech and hearing
- Intuition in problem solving
- Familiarity with Yellowstone National Park
Physical Requirements include:
- Must meet all DOT physical requirements and pass a DOT physical exam
- Able to bend, twist and lift up to 50lbs simultaneously and repeatedly
- Able to work outdoors in variable weather (to include rain, sleet, snow, direct sunlight, high winds and temperatures from –60° to 100° Fahrenheit)
- Ability to sit for extended periods of time.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
