What are the responsibilities and job description for the Customer Service Representative- Entry Level position at Xcel Agency, Inc?
Are you enthusiastic about customer service and sales? Join our Entry Level Customer Service team and embark on a journey where you'll thrive in overcoming challenges, communicating effectively, and creating authentic connections with our customers. Start your career with us and become part of a company that values and honors your commitment to delivering exceptional service while incorporating sales expertise.
As a member of our Entry-Level Customer Service team, you'll play a crucial role in ensuring customer satisfaction and cultivating strong relationships between our company and its clients within a retail environment.
Your responsibilities will include:
- Stay updated on industry trends, competitor products, and customer preferences to stay competitive and effectively promote our client's products.
- Create persuasive sales presentations tailored to each customer's unique needs and preferences.
- Utilize product knowledge and promotional opportunities to maximize revenue through upselling and cross-selling in every sales interaction.
- Adhere to company policies, protocols, and ethical standards to ensure exceptional customer satisfaction.
- Engage with customers in retail settings to address inquiries, resolve issues, and offer valuable guidance.
Key qualifications and characteristics for this role include:
- Age 18 or older
- High School Diploma or equivalent required (No prior experience necessary!)
- Excellent verbal and written communication skills to engage customers effectively.
- Strong multitasking abilities and a positive demeanor, particularly in fast-paced environments.
- Authentic enthusiasm for assisting customers and fostering relationships.
If you're eager to blend outstanding customer service with a sales focus, seize this entry-level opportunity—apply today!
Job Types: Full-time, Part-time
Pay: $25.00 - $30.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- Flexible schedule
- On-the-job training
- Professional development assistance
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $25 - $30