What are the responsibilities and job description for the Retail Operations Manager position at Xclusive Trading, Inc.?
Job Summary
The Sales Operations Manager plays a critical role in driving the efficiency and effectiveness of the sales team. This position is responsible for overseeing sales processes, managing customer relationships, and ensuring that the sales operations align with the company’s strategic goals. The ideal candidate will possess strong leadership skills and a deep understanding of technical sales, enabling them to support and guide the sales team in achieving their objectives.
Responsibilities
- Lead and manage the sales operations team to ensure high performance and productivity.
- Analyze sales data and metrics to identify trends, opportunities, and areas for improvement.
- Develop and implement effective sales strategies that align with business goals.
- Collaborate with cross-functional teams to enhance customer service and support business development initiatives.
- Negotiate contracts and agreements with clients to secure profitable deals.
- Manage account relationships, ensuring customer satisfaction and retention.
- Provide training and support to the sales team on best practices and tools.
- Monitor industry trends to inform strategic planning and decision-making.
Skills
- Strong leadership abilities with a focus on team management and development.
- Proven experience in technical sales with a solid understanding of customer needs.
- Exceptional customer service skills to foster strong client relationships.
- Ability to analyze complex data sets for informed decision-making.
- Proficient negotiation skills to secure favorable terms for the company.
- Solid background in sales, account management, and business development practices.
- Excellent communication skills, both verbal and written, to effectively convey information across various levels of the organization.
This role is essential for driving success within our sales operations, ensuring that our strategies are executed effectively while maintaining a strong focus on customer satisfaction. If you are passionate about leading teams and optimizing sales processes, we encourage you to apply.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 12 hour shift
- Day shift
Work Location: In person
Salary : $17 - $20
