What are the responsibilities and job description for the VMO Program Manager (M&E) position at Xcutives.com Inc?
Job Details
VMO Manager Culver City, CA
Program Management - (Communication, Media & Information MediaEnt Domain)
The VMO Manager supports
- IT outsourcing by managing vendor relationships, tracking performance, and ensuring contract compliance.
- This role focuses on optimizing services, controlling costs, and aligning vendors with business needs.
Key Responsibilities:
- Vendor Performance:
- Understand the requirements and manage the online portal
- Configure , Monitor SLAs and KPIs, addressing performance issues promptly.
- Escalate and resolve performance concerns.
- Negotiating contracts with suppliers
- Assessing the performance of vendors
- Ensuring vendor compliance with company standards
- Managing vendor billing and disbursements
- Contract Management:
- Support contract review and compliance.
- Manage contract renewals, amendments and timelines.
- Vendor Relationships:
- Serve as the main contact for vendor communication and issue resolution.
- Foster collaboration to ensure service improvements.
- Cost Optimization:
- Analyze invoices for accuracy and identify cost-saving opportunities.
- Ensure vendor billing aligns with contract terms.
- Reporting & Analytics:
- Generate reports on vendor performance and service delivery metrics.
- Provide insights to improve vendor services.
- Risk & Compliance:
- Ensure vendors comply with security, data privacy, and legal standards.
- Identify and mitigate vendor-related risks.
- Process Improvement:
- Enhance vendor management processes for efficiency and transparency.
- Collaboration:
- Work closely with IT and procurement teams to align vendor services with strategic goals.
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