What are the responsibilities and job description for the ServiceNow Presales Lead position at XCUTIVES Inc.?
Title - ServiceNow Presales Lead
Location - USA, Remote (25% of travel is required)
Our one of the Top Global IT clients is looking for passionate individuals in the role of Presales & Solutions Lead to join their ServiceNow Practice. The Lead will work on positioning solutions using ServiceNow products across ITSM, ITOM, ITAM, SPM, HRSD, CSM, FSM, TSOM, IRM, App Engine and industry specific solutions.
The Lead should bring ServiceNow expertise, provide support to the customer throughout the sales process, including responding to RFIs, RFPs and proactive engagement.
The Lead would strategically be involved throughout the sales cycle, especially delivering value pitches to business executives.
Responsibilities:
- Drive sales and solution activities, solution designing, and project planning
- Contribute to project strategy and deliverable planning
- Develop solutions to address business problems using proven methods, tools including validating solution with cross technology SMEs as applicable
- Work effectively with geographically diverse teams (offshore) to deliver timely responses to clients and client account teams
- Evolve business solutions, articulate as appropriate to client audiences
- Provide product demos and support proof of concepts as required
- Communicate how the engagement impacts risks, business objectives, and quality goals to guide the work of others
- Interfacing with implementation teams, explaining customer requirements, to ensure a successful transition from the sale phase to the delivery phase
- Develop and share reusable assets that can be readily applied to new opportunities
Required Skills:
- 10 years of overall IT experience with 3 years' experience in ServiceNow presales.
- Experience in ITSM, ITOM, ITAM, CMDB, CSDM and Discovery
- Experience in ATF, Mobile Solutions, Reporting and Analytics, etc.
- Experience in sales & positioning of HRSD and CSM/FSM
- Exposure to IRM, TSOM & other industry specific solutions
- Technical knowledge in the following areas:
- ServiceNow Platform, workflows, Integrations
- ServiceNow implementation experience
- Knowledge of ServiceNow Managed Service Provider (MSP) model.
- ServiceNow certified along with pre-sales accreditations (Required: CIS-CSM, CIS-HR, Preferred: CTA/CMA).
Certifications Required-
- Required: CAD/CIS,
CAD – ServiceNow Certified Application Developer
CIS – Certified Implementation Specialist
- Preferred: CTA/CMA
CTA – Certified Technical Architect
CMA – Certified Master Architect
Contact Details-
Email - neha.agarwal@xcutives.com Phone No - 1 (551) 278-5934
XCUTIVES.COM INC. and our clients are an Equal Employment Opportunity employer and make all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law
