What are the responsibilities and job description for the ServiceNow Technical Architect position at XCUTIVES Inc.?
ServiceNow Technical Architect – Jacksonville, FL
Responsibilities :
- Lead the design and architecture of ServiceNow solutions , including custom applications and integrations, that meet client needs and industry best practices.
- Provide technical leadership and mentorship to development teams to ensure the successful execution of ServiceNow projects.
- Perform assessments and evaluations of existing ServiceNow implementations, offering recommendations for improvements.
- Responsible for developing / administering technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond.
- Apply Good practice web programming techniques to configure robust solutions utilizing the ServiceNow platform while making informed recommendations to process users.
- Apply innovative technology to business processes to develop new solutions and troubleshoot issues
- Consult with business analyst / Process Leaders to develop appropriate technical solutions in Service Now
- Follow up on outstanding development needs and provides timely status reports to the project manager
- Advise on options, risk and impacts on business / ITIL processes
Qualifications :
