What are the responsibilities and job description for the Rental Sales Agent / Counter Agent / Customer Service Rep position at Xela Group Car Rental, Inc.an Avis Budget Car &...?
The Rental Customer Service Agent provides attentive, courteous service to understand the customer's travel needs, promote products and services and resolve issues. The Rental Customer Service Agent optimizes the rental experience by drafting rental agreements, selling extras based on the customer’s needs, and providing exceptional customer service. Must be able to work in a fast paced environment, work independently, multi task and utilize down time wisely. Rental Sales Agents will be evaluated and awarded incentives based on predetermined service and sales goals and standards.
Available Weekdays: 8:00 a.m. - 6:00 p.m.
Required weekend shift SAT: 9:00 a.m. - 5:00 p.m. & SUN: 9:00 a.m. - 2:00 p.m.
Job Type: Part-time
Benefits:
- Life insurance
- Opportunities for advancement
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Every weekend
- Holidays
- Monday to Friday
- Rotating weekends
Work Location: In person