What are the responsibilities and job description for the Print Production Specialist - Highland Heights, KY position at Xerox Business Solutions Southeast?
General Information
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City
Highland Heights
State/Province
Kentucky
Country
United States
Department
DELIVERY_ACCOUNT_OPERATIONS
Date
Friday, March 28, 2025
Working time
Full-time
Ref#
20035415
Job Level
Individual Contributor
Job Type
Experienced
Job Field
DELIVERY_ACCOUNT_OPERATIONS
Seniority Level
Associate
Currency
USD - United States - US
Annual Base Salary Minimum
33,360
Annual Base Salary Maximum
66,720
The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.
Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.
Description & Requirements
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About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.
Print Production Specialist
The Print Production & Mail Services Specialist role provides customer service to our client in Highland Heights, KY for production print and mailroom services. The ideal candidate will be able to expertly advise and serve the client by providing accurate information, organizing orders and packages, and delivering on-time printing products using their knowledge of Xerox and Pitney Bowes equipment. The key areas of responsibility will include operating production print equipment (Xerox Iridesse), binding equipment, laminators and other high quality print devices. Experience with digital design and layouts is preferred. Additional details on the responsibilities and qualifications are listed below.
Job Responsibilities
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Press space or enter keys to toggle section visibility
City
Highland Heights
State/Province
Kentucky
Country
United States
Department
DELIVERY_ACCOUNT_OPERATIONS
Date
Friday, March 28, 2025
Working time
Full-time
Ref#
20035415
Job Level
Individual Contributor
Job Type
Experienced
Job Field
DELIVERY_ACCOUNT_OPERATIONS
Seniority Level
Associate
Currency
USD - United States - US
Annual Base Salary Minimum
33,360
Annual Base Salary Maximum
66,720
The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.
Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.
Description & Requirements
Press space or enter keys to toggle section visibility
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.
Print Production Specialist
The Print Production & Mail Services Specialist role provides customer service to our client in Highland Heights, KY for production print and mailroom services. The ideal candidate will be able to expertly advise and serve the client by providing accurate information, organizing orders and packages, and delivering on-time printing products using their knowledge of Xerox and Pitney Bowes equipment. The key areas of responsibility will include operating production print equipment (Xerox Iridesse), binding equipment, laminators and other high quality print devices. Experience with digital design and layouts is preferred. Additional details on the responsibilities and qualifications are listed below.
Job Responsibilities
- Communicates effectively and continuously practices good listening with customers, co-workers, vendors, and leadership
- Takes ownership of customers’ print jobs and offers viable solutions
- Manages the logistics of small to medium print projects, follows through to completion, and updates all parties as needed
- Understands and fulfills the needs of walk-in and email inquiries
- Operates all equipment, software, and devices in an expert fashion and is willing to learn new equipment and processes from co-workers
- Maintain appropriate supply inventory, distribute supplies as required
- Maintain reporting logs and information for billing
- Prioritizes and optimizes the workload to streamline the production flow
- Frequently multi-tasks while maintaining extreme attention to detail and high-quality control
- Maintains a clean, organized, and safe working environment
- Takes action to learn products, services, alternative solutions, and industry trends
- Performs other duties as assigned
- A high school diploma or equivalent/GED
- One year of customer service experience required (more preferred)
- Strong computer skills including Microsoft Office and Adobe
- Knowledge and application of printing concepts
- Good communication and people skills
- Strong analytical and math skills
- Highly organized and detail oriented
- Good project and time management skills
- Able to work and complete tasks independently in a quick turn environment
- Able to work collaboratively
- Prompt, reliable, and responsible
- Ability to work Monday-Friday 8-5pm and lift up to 50 lbs
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