Audiovisual Technical Operations Manager - Xfinity Live!

Philadelphia has been chosen to host the first ever, NBC Sports Arena, at XFINITY Live! Philadelphia. The NBC Sports Arena offers fans a one-of-a-kind sports viewing experience, featuring a 32-foot diagonal, 6mm, LED HD television, high impact LED Rings displaying the NBC Sports Ticker, and in-game promotions that will rival any live sports experience in the world, making for a true fourth stadium experience at the Philadelphia Sports Complex. With a full service menu, the NBC Sports Arena is the best place to catch the game or host an unforgettable event.

Audiovisual Technical Operations Manager 

Responsibilities for the AV Tech Ops Manager include but are not limited to:

• Maintaining all Audio Visual hardware and software including but not limited to:
• Speakers, HDTVs, Projectors, Production Lighting, Computers, Sound Boards, DJ Controllers/Mixers, Digital Signal Processors, Video Switchers and Scalers, Cameras, Digital Signage, AV over IP systems, Network Switches, Control Systems, and all relevant Wiring and Cable Management
• Maintaining Technical Operations hardware and software including but not limited to: Local and Wireless Area Networks, Wiring and Switches, basic IT Support
• Detecting, Defining, and Troubleshooting errors and problems in a timely manner
• Working locally and remotely
• Removing, replacing, and/or installing new AV equipment including wiring
• Fix or send out for repairs malfunctioning equipment
• Setup and operate microphones and sound systems for meetings and concerts
• Work closely with district managers, the banquets team, and marketing staff on various focused needs
• Work directly with the Entertainment Director and DJs
• Work closely with third party companies for operation and support services
• Work directly with customers and clients for private events
• Work closely with TV and Radio station technicians to produce shows out of the building
• Operate sound, lighting, video, and/or cameras for live events and in-house gameday productions
• Work with supervisors, directors, and corporate leaders on updates and upgrades
• Stay up to date with industry standards, practices, and technologies
• Work with ladders, mechanical lifts, occasional heavy lifting, rigging
• Always ensure safety standards

Preferred Skills:

• Sound Mixing
• Digital Sound Processors (DSPs)
• DMX Lighting Systems and programming
• LED Walls
• HDTVs and Projectors - installation and basic maintenance
• Professional Video Equipment
• Video Cameras
• Digital Signage
• Control Hardware and Software
• Basic IT support (PC friendly environment)
• Local and Wireless Area Networks
• Working as part of a team
• Independent work with minimal supervision

Helpful Skills:

VoIP Phone Systems, POE, HVAC, Crestron, Media Matrix, Behringer x32, MIDI, Serato, LightJockey II, CO2 special effects, Lasers, TriCaster, HDCP, Microsoft 365,
Adobe Creative Cloud, graphics and design skills

Audiovisual Technical Operations Manager Qualifications

• High School diploma or equivalent plus advanced vocational training and two years of experience in audio visual and general building maintenance or construction, or equivalent combination of education and experience
• Professional certification and license may be required by State and/or municipality regulation
• Must speak fluent English
• Specialized knowledge and skills or certification within a field or discipline such as sound, television and lighting equipment mechanics, and general maintenance
• Communication skills are utilized a significant amount of time when interacting with the other supervisors, service staff and venue guests
• Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive instructions for the day and/or to read equipment repair manuals
• Mathematical skills, including basic math, percentages, quantities, and variances are used frequently
• May be required to work nights, weekends, and/or holidays 

Audiovisual Technical Operations Manager position requires the ability to perform the following:

• Carrying, lifting, pushing and/or pulling items weighing up to 100-200 pounds
• Frequently standing up and moving about the facility
• Frequently handling objects and equipment to maintain the facility