Account Manager

Description

The Account Manager (“AM”) is responsible for business development, risk mitigation, generating revenue and promoting the company’s products and services within a specific geographic area. The AM’s primary responsibilities will include building and maintaining professional relationships with current and prospective customers to increase utilization, bring in new business, maximize revenues and minimize delinquency and write-offs.

Essential responsibilities:

• Build and maintain professional relationships with current and prospective customers to encourage market growth through repeat business and referrals
• Achieve goals and targets by engaging with clients through daily field visits, calls, texts, and auction visits to drive performance.
• Documenting all dealer interactions within the company’s proprietary operating system.
• Set policy expectations with new and existing dealer accounts to drive performance and meet compliance requirements.
• Effectively communicate products/changes with our clients.
• Understand Axle Funding floorplans and associated fee structures and be available to execute contracts/term sheets and educate potential and existing customers on the services that are available to them.
• Analyze client data to identify at risk scenarios and proactively address concerns.
• Maintain proper collection and compliance practices to mitigate risk.
• Participate in and support local America’s Auto Auction campaigns and promotions.
• Communicate directly with the Regional Account Manager and Corporate Management team to review financial data, auction level reports, branch performance, and budget goals.
• Maintain good relationships with Auction Staff to preserve a healthy partnership and ensure success.
• If applicable, manage and support a team of 1-2 Sales and Administrative professionals.
• Perform other tasks as assigned by the Regional Account Manager or Leadership team.

• 75% travel in the market assigned and remote work
• High school degree/GED required
• College Degree Preferred or equivalent work experience in management or sales
• Prior Managerial or Supervisor experience
• 3 years of floorplan or retail automotive dealership experience
• Must be or be willing to become a state Notary
• Leadership experience to lead teams and drive performance
• Ability to work well with team members and auction employees
• Excellent communication and interpersonal skills required
• Ability to work independently and in a remote environment
• Excellent organizational skills
• Ability to manage and resolve problems and complaints
• Basic computer software skills required – knowledge of Excel, Outlook, Internet, Microsoft Teams, and CRM Software tools

The above functions are not intended to be exhaustive and all inclusive. The Company reserves the right to revise this job description as needed to comply with actual job requirements. Other responsibilities may be added as necessary at the sole discretion of management.