What are the responsibilities and job description for the Senior Cyber Security Instructor position at XM Cyber?
XM Cyber is a cyber security company which continuously and safely helps the world’s most secure organizations understand how adversaries can compromise critical business assets by simulating all known attack techniques, and providing the insights to determine the right options to prioritize and mitigate the risks. The Senior Cyber Security Instructor will lead the technical training function, planning and delivering high-quality training programs for our customers, partners, and internal technical field teams. The ideal candidate will have exceptional communication and presentation skills, a strong technical cyber background, and the ability to manage a team in creating and executing engaging and effective training content.
Responsibilities :
- Deliver engaging and interactive training sessions, both on-site and virtually, to customers to ensure effective knowledge transfer (20% global travel)
- Oversee the technical training team and collaborate with team members to assess training needs and develop comprehensive training plans and curricula.
- Create and maintain training materials, including presentations, manuals, job aids, and e-learning.
- Manage the external LMS for customers and partners.
- Create technical workshops for internal and external stakeholders.
- Manage a team of instructional designers, providing guidance, mentorship, and performance management.
- Collaborate with subject matter experts to stay up-to-date on product features, functionality, and industry trends.
- Continuously evaluate and improve training programs based on participant feedback and performance metrics.
- Develop and maintain the onboarding and training of new hires within the customer experience department.
- Serve as a subject matter expert and resource for the Technical Enablement team and the broader organization.
- Ensure the technical enablement team meets established goals and KPIs.
Requirements
Preferred Skills :
J-18808-Ljbffr