What are the responsibilities and job description for the Administrative Assistant/Sales Support position at Xodus Medical, Inc.?
Administrative Assistant/Sales Support
About the company:
Xodus Medical is focused on providing innovative solutions to hospitals and ambulatory surgery centers to help improve both patient and healthcare-worker safety. With nearly 30 years of experience in the healthcare industry Xodus has grown intimate connections with customers who share the goal of Making Surgery Safer.
Job Summary:
We are seeking a highly motivated individual to assist with the daily management of tasks including order entry, upper management support, customer service, etc.
Responsibilities:
- Provides high-level administrative support and assistance to the CEO and/or other assigned leadership staff
- Maintain and organize files, documents, and records, ensuring accessibility and confidentiality
- Help with data entry, data analysis, and generating regular reports
- Accurately process customer orders, ensuring correct pricing, quantities, and delivery details
- Process orders, handle returns, and coordinate with other departments to resolve customer issues
- Coordinate with shipping and logistics to ensure timely delivery of products
- Handle inbound calls and emails from customers, ensuring a friendly and helpful experience
- Maintain a comprehensive understanding of our medical devices and services to effectively assist customers
Job Requirements:
- High school diploma or equivalent. An associate or bachelor's degree in a related field is a plus
- Exceptional communication skills, both verbal and written, with a strong attention to detail
- Strong organizational and time management skills, capable of handling multiple tasks simultaneously
- Ability to work independently and as part of a team, demonstrating a positive and adaptable attitude
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $20
