Demo

Computer Sales & Customer Service Rep - Online - 4 Day Work Week!

XOTIC PC
Lincoln, NE Remote Full Time
POSTED ON 2/5/2025
AVAILABLE BEFORE 5/2/2025

Are you passionate about technology, gaming, and helping others? Do you love connecting with people in a fun, fast-paced environment? If so, we'd love for you to become part of the XOTIC PC family! We're looking for enthusiastic individuals to join our Customer Service & Sales team at our Lincoln, Nebraska, corporate offices.

Who We Are

Since 1999, XOTIC PC has been a leader in custom-built gaming computers, laptops, and high-performance tech. We're known for our dedication to quality and helping gamers, creators, and professionals achieve their dreams. But at our core, we're a team of tech lovers who believe in collaboration, innovation, and putting our customers first.

What You'll Do

As a Customer Service & Sales Representative , you'll :

  • Be the go-to expert for customers, guiding them through their buying journey.
  • Answer questions, solve problems, and recommend products that match each customer's needs.
  • Communicate with customers via phone, chat, and email in a way that's both professional and friendly.
  • Help gamers and tech enthusiasts find the perfect setup for their unique requirements.

This isn't your typical call center job-our collaborative, team-focused culture makes every day exciting. You'll work alongside like-minded people who share your passion for technology and gaming.

Why You'll Love Working Here

  • 4-Day Work Week (outside of Q4 holiday season)
  • Unlimited Vacation Policy
  • Employee Discounts on top-tier gaming and tech gear
  • Casual Dress Code (yes, jeans are welcome!)
  • Regular company luncheons and team-building activities
  • Opportunities for professional growth in a family-like atmosphere
  • At XOTIC PC, we don't just work hard; we also play hard. We believe a fulfilling job should include great training, a supportive team, and plenty of opportunities to have fun along the way.

    What We're Looking For

    To thrive in this role, you'll need :

  • A love for technology, computers, and gaming.
  • A positive attitude and a knack for solving problems.
  • Strong communication skills (both written and verbal).
  • A proactive mindset with a customer-first approach.
  • The ability to type at least 40 WPM.
  • A high school diploma or equivalent (must be 18 or older).
  • Local candidates only.
  • Bonus Points For :

  • 2-4 years of sales experience, especially in phone or gaming sales.
  • Familiarity with customer service platforms and tech systems.
  • How to Stand Out

    Want to jump to the front of the line? Create a short, two-minute video introducing yourself and telling us why you're the perfect fit for this role. Share your passion, creativity, and personality-we love to see what makes you unique! Submit your video to or share via YouTube or Instagram (unlisted), and don't forget to complete the application form.

    Benefits We Offer

    We value our team members and offer a competitive benefits package, including :

  • 401(k) with matching
  • Health, dental, and vision insurance
  • Unlimited vacation policy
  • Aflac loss of pay insurance
  • Discounts on company products
  • Join a Team That Values You

    At XOTIC PC, our employees are more than just a number-they're family. If you're ready to combine your love of technology and gaming with an exciting new career, we can't wait to hear from you!

    Take the next step toward a brighter future with XOTIC PC. Apply today, and let's build something amazing together.

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