Demo

Customer Service Representative

XPO
Sioux Falls, SD Full Time
POSTED ON 2/4/2025
AVAILABLE BEFORE 5/2/2025

What youll need to succeed as a Customer Service Representative at XPO

Minimum qualifications :

  • 2 years of customer service experience
  • Strong computer, typing and 10-key skills
  • Experience with Microsoft Office
  • Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications :

  • Transportation experience
  • Excellent verbal and written communication skills
  • About the Customer Service Representative job

    Pay, benefits and more :

  • Pay starts at $20.63
  • 11 : 00AM-7 : 30PM
  • Full health insurance benefits on day one
  • Life and disability insurance
  • Earn up to 13 days PTO your first year
  • 9 paid company holidays
  • 401(k) option with company match
  • Education assistance
  • What youll do on a typical day :

  • Bill shipments according to applicable tariffs and pricing agreements
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
  • Process over, short and damaged freight and related documentation for customer resolution
  • Customer Service Representatives are required to :

  • Walk and / or stand for extended periods on a loading dock that is not climate-controlled and may be slippery
  • About XPO

    XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If youre looking for a growth opportunity, join us at XPO.

    We are proud to be an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

    All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

    The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

    Review XPO's candidate privacy statement

    here .

    Salary : $21

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