What are the responsibilities and job description for the Manager, Learning Systems - Hybrid position at xpo?
What you’ll need to succeed as a Manager, Learning Systems at XPO
Minimum qualifications :
Bachelor’s degree in Business Administration, Computer Science, Information Systems, Instructional Technology or related field, or equivalent technical service experience
5 years of experience demonstrating creativity and technical ability with the focus in learning systems / technologies
4-5 years of recent experience in Cornerstone OnDemand Learning module administration in a production setting and working with LMS third party (publisher) content
Preferred qualifications :
3 years direct supervisory or management experience preferred
Working knowledge of Service Now help desk system for support and handling of issues involving XPO University
Knowledge of best practices for content design and development tools that engage learners and result in a positive learner experience
Experience with Application Program Interface (APIs), business intelligence tools, SharePoint, and advanced systems integration (Reporting API to Google BigQuery integration a plus)
Experience deploying learning management systems for a global company with a large number of hourly and seasonal employees
About the Manager, Learning Systems job
Pay, benefits and more :
Competitive compensation package
Full health insurance benefits are available on day one
Life and disability insurance
Earn up to 15 days of PTO over your first year
10 paid company holidays
401(k) option with company match
Education assistance
Opportunity to participate in a company incentive plan
What you’ll do on a typical day :
Oversee and manage the XPO University global system platform including : integrations, strategies, deployments, processes and associated governance and standard operating procedures
Support a large base of end-users (over 35K) in North America, Europe, and India locations
Lead the project management process for learning system programs and deployments across multiple, business units
Foster partnerships and provide communication around learning system issues and opportunities; communicate across organizational boundaries from system end users through senior management.
Prepare documentation and develop workflows to explain complex topics such as API integrations, data flow, system utilization and trends
Establish close working relationships across the enterprise, including L&D, Talent Management, HR, Operations, and external vendors as needed
Involve and / or obtain additional resources when needed (e.g., specialist teams or people for specific issues and opportunities)
Provide leadership, training, oversight and development opportunities to the learning systems team (virtual and / or on-site) and support the internal XPOU Champions across business units
Establish quality standards, testing (UAT) protocols, security roles, system notifications, and simple to complex reports and dashboards to ensure stakeholder needs are met
Provides advanced level troubleshooting and solutions for training / learning content and data issues
LI-Hybrid
About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.
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