General Manager

General Manager Job Description

We are currently seeking for a high energy, passion filled, and sales motivated individual who is fitness minded and has a love for the community, and our brand!  We are a fast-growing Fitness Franchise looking for individuals who want to grow with us! 

Requirements:

• Excellent sales, communication, and customer service skills required

• Must have genuine hospitality and passion for people

• Possess leadership ability

• Ability to take on tasks from other leaders on staff

• Goal-oriented with an ability to achieve sales in memberships and retail

• Ability to learn and use the Club Ready software system

• Must be fluent in English and have excellent communication skills via in person, phone and email

• Must be able to work under pressure and meet tight deadlines

• Must have proficient computer skills

• Must have flexibility for a non-traditional schedule including some holiday, early-morning and weekend availability

Physical Requirements:

• Must be willing to clean the Studio, Bathrooms, Lobby, etc.

• Must be able to lift up to 30lbs

Qualifications:

• 1 year in a supervisory role 

• 1 year in a sales role 

• Preferred Prior Fitness Front Desk Sales experience 

Responsibilities:

• Be the lead and supervise staff 

• Help train staff on sales and providing premium level customer service

• Provide top-of-the-line service to all new and exisisting members

• Execute sales and hospitality process of first-time rider experience, follow up, and close potential member

• Meet member and retail sales goals assigned by Owner

• Ensure staff meets goals during their shift

• Work collaboratively with studio management and franchise owner(s)

• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club

• Assumes responsibility for developing selling skills

• Maintain brand standards and initiatives