What are the responsibilities and job description for the General Manager position at Xponential Fitness?
Job Description
Job Description
General Manager Job Description
We are currently seeking for a high energy, passion filled, and sales motivated individual who is fitness minded and has a love for the community, and our brand! We are a fast-growing Fitness Franchise looking for individuals who want to grow with us!
Requirements :
Excellent sales, communication, and customer service skills required
Must have genuine hospitality and passion for people
Possess leadership ability
Ability to take on tasks from other leaders on staff
Goal-oriented with an ability to achieve sales in memberships and retail
Ability to learn and use the Club Ready software system
Must be fluent in English and have excellent communication skills via in person, phone and email
Must be able to work under pressure and meet tight deadlines
Must have proficient computer skills
Must have flexibility for a non-traditional schedule including some holiday, early-morning and weekend availability
Physical Requirements :
Must be willing to clean the Studio, Bathrooms, Lobby, etc.
Must be able to lift up to 30lbs
Qualifications :
1 year in a supervisory role
1 year in a sales role
Preferred Prior Fitness Front Desk Sales experience
Responsibilities :
Be the lead and supervise staff
Help train staff on sales and providing premium level customer service
Provide top-of-the-line service to all new and exisisting members
Execute sales and hospitality process of first-time rider experience, follow up, and close potential member
Meet member and retail sales goals assigned by Owner
Ensure staff meets goals during their shift
Work collaboratively with studio management and franchise owner(s)
Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
Assumes responsibility for developing selling skills
Maintain brand standards and initiatives