Resale Territory Specialist

Description

Who we are:

Xponential Fitness is one of the largest global franchisors of health and wellness brands. The portfolio of brands includes Club Pilates, the nation's largest Pilates brand; CycleBar, the nation's largest indoor cycling brand; StretchLab, a concept offering one-on-one and group stretching services; YogaSix, the largest franchised yoga brand; Pure Barre, a total body workout that uses the ballet barre to perform small isometric movements; Rumble, a boxing-inspired full-body workout; BFT, a functional training and strength-based fitness program; and Lindora, a metabolic health brand. Through the Company’s eight brands and the On-Demand virtual platform, XPLUS, Xponential Fitness continues to push its mission forward to make health and wellness accessible to everyone.

Job Summary:

As a Resale Specialist, you will play a crucial role in ensuring the smooth and efficient functioning of the studio resale processes for Xponential. This position requires a detail-oriented individual with excellent organizational, communication, and multitasking skills. The Specialist will be responsible for providing support to various team members, handling clerical tasks, and contributing to the overall productivity of the team.

*This role has ability to bonus on a quarterly basis in addition to base salary*

Responsibilities:

• Data Entry: Accurately enter and update data in various databases and systems.
• CRM/Portal Management: Maintain organized and up-to-date records, ensuring data integrity.
• Facilitating network communications: Draft and edit correspondence, reports, and other documents.
• Scheduling & lead engagement: Manage incoming calls, emails, and messages, and redirect them as appropriate.
• Social Media engagement management: Monitor social media channels for brand mentions and respond promptly with a focus on lead generation.
• Track studio KPIs/information: Handle confidential information with discretion and professionalism.
• Special Projects: Assist in special projects and initiatives as assigned by management. Contribute to process improvement and efficiency efforts.
• Broker Network Management: Oversee broker inquiries, communications, and database updates.
• Resale Reporting: Generate and distribute resale-specific reports.
• Resale Process Management: Oversee resale paperwork from start to finish, including issuing documents, tracking progress, providing support, and maintaining records.
• Marketing & Outreach: Execute DMA marketing strategies for resale listings within the franchisee network and studio communities.
  
  

Qualifications

Qualifications:

• High school diploma or equivalent; additional education or certification in office administration is a plus.
• Proven experience in an administrative support role.
• Proficient in MS Office suite (Word, Excel, Outlook).
• Strong organizational and multitasking skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Attention to detail and a high level of accuracy.
• Strong problem-solving abilities
• Strong attention to detail and accuracy.
• Trustworthy and ability to handle confidential information.
• Ability to work harmoniously with co-workers, clients and the general public.
  
  

Description

Responsibilities:

• Data Entry: Accurately enter and update data in various databases and systems.
• CRM/Portal Management: Maintain organized and up-to-date records, ensuring data integrity.
• Facilitating network communications: Draft and edit correspondence, reports, and other documents.
• Scheduling & lead engagement: Manage incoming calls, emails, and messages, and redirect them as appropriate.
• Social Media engagement management: Monitor social media channels for brand mentions and respond promptly with a focus on lead generation.
• Track studio KPIs/information: Handle confidential information with discretion and professionalism.
• Special Projects: Assist in special projects and initiatives as assigned by management. Contribute to process improvement and efficiency efforts.
• Broker Network Management: Oversee broker inquiries, communications, and database updates.
• Resale Reporting: Generate and distribute resale-specific reports.
• Resale Process Management: Oversee resale paperwork from start to finish, including issuing documents, tracking progress, providing support, and maintaining records.
• Marketing & Outreach: Execute DMA marketing strategies for resale listings within the franchisee network and studio communities.
  
  

Qualifications

Qualifications:

• High school diploma or equivalent; additional education or certification in office administration is a plus.
• Proven experience in an administrative support role.
• Proficient in MS Office suite (Word, Excel, Outlook).
• Strong organizational and multitasking skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Attention to detail and a high level of accuracy.
• Strong problem-solving abilities
• Strong attention to detail and accuracy.
• Trustworthy and ability to handle confidential information.
• Ability to work harmoniously with co-workers, clients and the general public.