Theater Floor Staff

Are you a movie lover looking for an exciting part-time job? Do you thrive in a fun, fast-paced environment? Xscape Theatres is hiring Theatre Team Members to help create an unforgettable experience for our guests!

Whether you're a student, looking for a second job, or just want to be part of a team that shares your passion for film, we’d love to have you on board!

Job Description

ESSENTIAL FUNCTIONS All associates may be considered for cross-training; some may be assigned duties in one or more areas at management discretion. General responsibilities for all positions include, but are not limited to:

• Exhibit excellent guest service skills.
• Present a calm demeanor that deters others from engaging in disruptive conduct, while encouraging a positive interaction with Guests.
• Well spoken.
• Answer Guest questions courteously and accurately or quickly direct them to the appropriate resource.
• Work effectively with Management, Supervisors and co-workers.
• Demonstrate consistent and effective sales techniques.
• Meet sales expectations through Xscape’s Movie Rewards Card programs, gift cards, suggestive selling, upselling, and merchandising.
• Complete transactions by greeting each Guest, identifying the Guest's request, operating point-of-sale terminals, making change accurately, completing loyalty transactions, and thanking Guests.
• Ensure the security of all cash, receipts and tickets.
• Enforce and Uphold the Movie Ratings System courteously and effectively – Regarding ID checking policy.
• Enforce and Uphold Xscape Theatres "Zero Tolerance" and Code of Conduct Policies.
• Distribute, ensure proper working order of, and understand how to operate Assisted Moviegoing Equipment. (ADA Equipment)
• Clean and maintain the exterior and interior areas of the Theatre including auditoriums, restrooms, lobbies, concession areas, box office areas; including parking lot areas and entire Theatre Property.
• Control access to the theatre.
• Frequently monitor auditoriums for picture and sound quality, temperature, lighting levels, Guest behavior, and film piracy.
• Perform daily stocking and maintenance duties.
• Ability to work and meet deadlines with minimal supervision.
• Follow all procedures to ensure a safe work environment, as well as the safety of our Guests.
• Follow instructions on safe use of all chemicals/cleaning materials.
• Uphold Xscape’s Business Practice Standards and ensure compliance with company programs.
• Maintain regular personal attendance for all scheduled shifts.
• Assist with other Team Member functions and perform other duties as directed.
• Ability to follow list of essential functions for the Concessionist, Cashier, and Usher positions upon request from Theatre Management.
• The ability to work Holidays and Weekends a must.
• Professional Appearance.
• English speaking ability – Spanish speaking a plus

Requirements to be performed, with or without reasonable accommodation:

• Standing, walking, lifting, twisting, and bending on a frequent basis.
• Ability to work in a Team Environment.
• Ability to lift up to 50 pounds and carry it up to 90 feet (or deposit into dumpster or trash compactor).
• Deliver superior service while connecting with our Guests and supporting efforts to achieve Xscape Theatres Guest Services Goals.
• We focus on delivering Fast, Friendly, Superior Guest Services to our guests.

At Xscape Theatres, we lead by example. If you're motivated by a dynamic and inclusive company culture, this could be the perfect place for you! We offer competitive pay, free movies, and a team-oriented environment that values collaboration, inclusion, and results.

Ready to join us? Apply online today at Xscape Theatres Careers.

Work Remotely

• No

Job Type: Part-time

Pay: From $13.00 per hour

Benefits:

• Employee discount

Schedule:

• Evening shift
• Holidays
• Night shift
• Weekends as needed

Work Location: In person

Salary : $13