Operations Assistant

XSE Group
Operations Assistant
Onsite Middletown, CT, 8 am 5 pm EST

About XSE Group

XSE Group is an established nationwide provider of business technology solutions. Our unique integrated structure leverages tremendous buying power, superior global sourcing relationships, and a nationwide network of distribution centers to offer exceptional expertise, value, and service to our clients. We are a national leader in print, copy, scan, and fax supplies and equipment distribution. We have 40 years of business under our belt, and many of our clients have stayed with us for decades. But, we dont rest on our laurels, and were already looking ahead to future transformation.

Growth . Technology . Customer

Three words that guide our vision for continuous evolution. We stay ahead of market shifts and technological innovations to offer clients continuous support for their business technology ecosystems. Our growth plans are as ambitious as we are new clients, new programs, new products and services and we need the best and brightest talent to join us on the journey.

Learn more at www.xsegroup.com/careers, or contact us at careers@xsegroup.com with questions.

About the Role

The Operations Assistant plays a vital role in providing high-level administrative support to company leaders, ensuring the smooth operation of daily activities and fostering effective time management. Acting as a gatekeeper and liaison, the Executive Assistant manages schedules, communications, and critical tasks, allowing the executive to focus on strategic priorities. The ideal candidate is proactive, detail-oriented, and highly organized, with exceptional interpersonal and problem-solving skills.

Key responsibilities include:

• Prepare, edit, and proofread correspondence, reports, presentations, marketing assets, and other documents.
• Manage and maintain executives calendar, including scheduling meetings, appointments, and travel arrangements.
• Serve as the first point of contact for internal and external stakeholders, addressing inquiries and directing them as appropriate.
• Coordinate and facilitate team and executive meetings, including distributing agendas, taking minutes, and tracking follow-ups.
• Organize travel itineraries, accommodations, and expense reports.
• Support light marketing needs including event planning, trade show logistics, maintaining brochure libraries, administering our client experience center, and social media posting
• Manage light website / eCommerce tasks including adding product listings, making website updates, and uploading product data
• Handle confidential information with discretion and professionalism.
• Support other special projects and initiatives as needed.

90-day success expectations include:

• Ability manage executives calendars, travel itineraries, and expense reports
• Ability to create or edit marketing assets using existing templates
• Ability to produce relevant social media posts using AI tools
• Ability to create a product listing and complete a price/inventory update on our websites

Job Requirements

• Minimum of 3-5 years in an executive assistant or similar administrative role
• Bachelors degree in business administration or a related field (preferred, but not always required)
• Strong computer skills including proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, Publisher) and willingness to learn our key internal systems (E-Automate, PowerBI, Salesforce)
• Excellent verbal and written communication skills
• Strong organizational and time management abilities
• Ability to multitask and prioritize effectively in a fast-paced environment
• Professional demeanor and interpersonal skills
• High level of integrity and discretion in handling confidential information
• Proactive, resourceful, and detail-oriented with a problem-solving mindset
• Ability and willingness to work onsite five days per week at our Middletown, CT, offices
• Hours are 8 am to 5 pm EST, Monday through Friday
• Demonstrated enthusiasm for and expression of our corporate values:
  • Growth Mindset: you never assume the status quo is best; you see what is possible instead of what isnt and develop a plan to make it reality
  • Technologically Fluent: you integrate best practice technological solutions into your work to improve productivity; you always want to learn more about the best technology available and can credibly advise others on technological solutions
  • Customer First: you value relationships as the foundation of business; you aspire to exceed expectations in every client interaction; you constantly look for ways to stand out and add value as a business partner

Benefits

• Total annual compensation of $50,000-60,000 depending on experience
• Comprehensive wellness benefits including health, dental, and vision insurance
• Employer-sponsored 401(k) plan and life insurance
• Employee discount programs
• Paid vacation, holiday, and sick time

We are an equal opportunity employer and give consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status.