Account Specialist

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

CORE RESPONSIBILITIES AND TASKS

• Contacts both new and existing customers to sell new and recurring business
• Creates and delivers quotes and proposals to deliver to customers
• Ensures customer satisfaction and retention
• Accurately records information in CRM for forecasting
• Continues to stay up to date on company and customer technology to remain a trusted partner
• Sells increasingly complex products / services; utilizes developing knowledge of products / services and industry to recommend best solutions to customers; receives assistance from senior reps on more complex sales
• Tactical to moderately strategic sales; small to mid-size accounts and increasing revenue responsibility; increasing volume of total customers
• Other duties as assigned
  
  

POSITION REQUIREMENTS

• FORMAL EDUCATION:
  
  

Required:

High School Diploma or equivalent 3 years of experience

Preferred:

BA/BS preferred

• KNOWLEDGE & EXPERIENCE:
  
  

Required:

• Strong communication skills
• Intra-departmental communication for purpose of alignment/information sharing
• Working understanding of company products / services
• Utilizes sales techniques effectively and developing familiarity with industry
• Demonstrates ability to identify and cultivate sales from new and/or existing customers
• Ability to complete sales with minimal supervision
• Basic understanding of ERP and CRM systems
• Fluency in Microsoft Office applications (Outlook, Word, Excel)
  
  

Salary Range:

$53,300.00 - $85,300.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

 

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation