Program Director

Our Mission:

Enable individual persons who have serious mental illness, co-occurring substance use disorder and/or a dual diagnosis of SMI and IDD live a life that is meaningful to them in the community on terms they define.

 Title:                   Program Director

Supervisor:     Regional Operations Director

Summary of Job Description:

This position oversees the day-to-day operations of the program.

Specific Responsibilities:

• Complete documented 90-day reviews, monthly supervision, and annual evaluations for all direct reports.
• Plan and coordinate community operations, schedules, and process compliance
  1. Coordinate all staff schedules to align with the service delivery model. 
  2. Ensure assigned program meets 90% of contract compliance measures.
  3. Coordinate all appointments and transportation needs.
  4. Supervise site maintenance needs and service requests.
  5. Ensure Admission and Discharge processes are followed.
  6. Ensure that Incident Management Processes.
  7. Ensure financial operation processes are followed.
• Ensure all required team meetings are held and documented as required.
  1. Ensure that daily shift handover meetings are conducted and documented in EHR.
  2. Ensure mini team and shift handover interventions are executed and documented in the Electronic Health Record (EHR).
  3. Ensure DBT Consultation is scheduled and conducted weekly. 
  4. Scheduled and facilitated monthly staff meetings.
• Ensure medication processes are followed per P&P
  1. Coordinate and ensure ordering, stocking, and recording of medications are accurate in EHR.
• Ensure clinical directives are followed by the team and documented in EHR.
  1. Ensure labs are scheduled and executed per psychiatrist orders.
• Ensure annual medical appointments are scheduled, completed, and documented in EHR.
  1. Ensure annual Physicals are scheduled, completed timely and documented in EHR.
  2. Ensure dental exams are scheduled, completed, and documented in EMR semi- annually.
• Ensure Quality Management oversight through completion of all compliance audits, checklists, and chart reviews.
  1. Participate in Quality Assurance Meetings
• Oversee Safety Drill and supply management.
  1. Supervise fire safety inspections.
  2. Ensure Off hours Apartment fire drills are scheduled, completed, and uploaded to SharePoint.
  3. Perform bi-monthly fire drills.
• Complete training as aligned with regulatory compliance.
• Attending all required meetings as scheduled.
• Attend supervision sessions as scheduled with direct supervisor.
• Other duties as assigned.

Additional Performance Expectations:

• Participate in multidisciplinary treatment team and will support and implement interventions and directives as directed by the Team.
• Always demonstrate compassion and concern when supporting a Member through embracing Project Transition/ PCS Mental Health’s Mission and Core Values.
• Approach Member engagement from a non-judgmental stance understanding that a Member’s behavior is driven by experience, which may include trauma.
• Treat and speak to Members with supportive kindness even when a Member demonstrates intense behavioral or emotional actions. Staff will show Members dignity and respect for their values and lifestyles.
• Seek out appropriate support, consultation with Clinician or Psychiatrist (if applicable), in conjunction with the Program Director or obtain supervision, when they are uncertain about how to respond or support a Member effectively.
• Report back to the Treatment Team any observations of Member behavior that suggests Member may need additional treatment interventions and/or support.
• Engage with all external parties/ individuals with professionalism and with a positive customer service approach, understanding that they are always representing the organization.

For all Full-Time Employees our benefit package includes:

• Paid Time Off
• Health Insurance available within 60 days of hire 
• Company Paid Life Insurance
• STD/LTD
• Dental Insurance
• Vision Insurance
• Health Spending Accounts
• Able to participate in company 401K after 6 months of hire
• Company 401K match up to 3%

All Employees have access to our Employee Assistance Program

Qualifications:

• Bachelor’s degree in social work or related field and 2 years’ experience in a   leadership role (preferred) or High School Diploma or equivalent/ Associates degree with a minimum of 3 years’ experience at Project Transition/ PCS Mental Health.
• Two years of experience in case management, financial eligibility, family support and collaboration of care.
• Strong assessment and documentation skills
• Excellent communication, interpersonal, organizational and time management skills.
• Demonstrated ability to work as a part of a multi-disciplinary team.
• High energy individual with strong work ethic and ability to multi-task.
• Must be able to work in a self-directed manner.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.