Audio Visual Supervisor, Resort Entertainment

Under the direction of the Manager, Audio Visual, the Supervisor, Audio Visual will be responsible for supervising the AV Tech and AV Tech II positions including staff scheduling, daily dispatch, training, delegating, and mentoring of AV team members. The incumbent is responsible for Resort Entertainment AV daily operations which include promotional event production, daily venue production, ticketed event production, technical advancing, vendor production, entertainment inventory, trouble shooting, maintenance and/or repair of all entertainment AV equipment. This individual is responsible for both programming and operation of audio, lighting and video equipment as needed in the resort entertainment venues. Must be able to quickly adapt or alter audio, lighting and video equipment situations based on event and/or performer needs. The incumbent will also provide best in class AV services to enhance live Entertainment and Special Events performed throughout Yaamava’ Resort and Casino.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1.    Oversee the Audio-Visual Team inclusive of programming, engineering, operations, setup, testing, and rigging a variety of audiovisual equipment. This equipment includes but is not limited to, digital audio mixing consoles, lighting consoles, microphones, speakers, LED video walls, video switching and PTZ camera operation.  PC based lighting control software, intelligent lighting systems, moving head fixtures, up lighting, DMX addressing and Grand MA2/MA3 lighting console operation. Effectively mix and route audio digital mixing consoles using a strong working knowledge of Dante audio routing.  Strong proficiency in digital mixing consoles.2.    Assist in the creation and implementation of department guidelines, tech packs, and all necessary administrative needs.  Clear understanding of AV Tech skills and strengths in order properly schedule, coordinate and dispatch techs to support venue and/or talent needs.3.    Interpret artist rider and advance show specifications to adequately prepare for live events.  Assist with set up of live events per advance including the construction of staging, set up, installation, and back line, which may consist of drum kits, amplifiers, monitors, percussion, keyboards, drum pads, microphones, etc.4.    Track and maintain inventory of equipment at all times inclusive of the AV/Entertainment asset inventory system. Oversees, performs and schedules necessary maintenance and repairs of all equipment and expedite maintenance issues as necessary to appropriate service vendors.5.    Acquires quotes for equipment and supplies as necessary and is responsible for the competitive bid process.6.    Supervise Promotional events and activities in absence of AV Manager.7.    Performs other duties as assigned to support the efficient operation of the department.                                                                                                                     

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Makes hiring decisions and designs individual development plans with succession planning in mind for all key roles.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

• Bachelor’s Degree in related field required.  
• Minimum of three (3) years of direct audiovisual experience required including live performance in audio, video, and lighting.  
• Previous experience in a leadership capacity strongly preferred.
• Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

• Live performance touring experience preferred.
• Must be proficient in the use of Yamaha CL series digital consoles.
• Experience with L-Acoustics preferred.
• Troubleshooting skills with audio systems including Yamaha CL digital consoles, Dante, Q-sys, Clear-Com and Shure wireless/RF.
• Must have knowledge of lighting systems, video distribution, digital equipment and audio integration systems.
• Must be able to handle multiple projects simultaneously.
• Must have manual dexterity, technical acumen. An excellent ear for sound quality is required.
• Must be proficient in both Mac and PC platforms including Microsoft 365 and related application.
• Advanced knowledge of lighting software and integration, including Grand MA on PC, Stream Deck, Black magic and resolume.
• Advanced knowledge of sound software including Smaart V8, Waves Central, Qlab, Resolume, Dante, Yamaha CL editor, Yamaha Stage mix, and logic pro.
• Ability to learn new technical systems as well as understand, synthesize, and troubleshoot large complex audio systems.
• Ability to read and understand technical materials.
• Ability to solder and terminate audio and power connectors.
• Must possess the ability to set priorities under pressure of deadlines while being a self-started and maintaining the ability to work efficiently without direct supervision.
• Must possess strong leadership and team building skills while being able to work well with others within a team environment.
• Must have exceptional customer service.
• Must be able work effectively with other departments while demonstrating strong communication skills both orally and verbally, via telephone or in-person.

San Manuel will make reasonable accommodations in compliance with applicable law.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!