Administrative Assistant

Job title : Admin Assistant

Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.

Location : Rockville, MD 20852

Duration : 1 Year

Shift : 8am-4 : 30pm EST

Position Summary :

Responsible for the administrative support functions of the Support Services Departments and management teams. This position provides clerical support and receptionist duties to the department. Biggest need with this one is that they need to be bilingual with Spanish.

Essential Duties :

Responsible for answering all incoming calls, inquiries and greeting visitors to the department. Uses telephone answering scripting when receiving calls.

Responds to all requests from customers with a can do attitude.

Follows up on requests with a sense of urgency.

Distributes messages and requests to appropriate personnel upon receipt.

Uses several different computer programs to enter department data, record-keeping, and generate reports.

Maintains a clean environment in the desk and office area.

Maintains office supplies for use by all management team members and places orders for replacement.

Demonstrates Customer Service, Role Proficiency, Teamwork, Resource Management, Flexibility, Quality Initiatives and Leadership, and Personal Accountability as defined by the organization, department and unit.

Manages information appropriate to role by providing timely and appropriate input by using and transmitting information in print, verbal, and document forms appropriate to job tasks.

Assists with the hiring of department personnel including setting up interviews, pre-hire assessments, drug, and background checks.

Processes all benefit and HR paperwork for new hires and establishes employment files.

Works closely with the corporate office to coordinate the hiring and start of all new department personnel.

Processes department time cards and payroll reports and submits within established deadlines.

Provides information, assistance, and introductions to new staff.

Maintains all department personnel records including training records, personnel files, required regulatory documents and general information as established by the facility and department.

Treats all patient, employee and staff information as confidential.

Follows the HIPAA policy as established by the facility and department.

Answers calls and requests for patient transport department and dispatches transporters as needed.

Attends all required in-services designated by the facility and or department.

Understands and exemplifies the philosophies and values of the Healthcare Support Services. Ability to type in a word processing environment at 50 words per minute.

Ability to communicate effectively in both written and verbal formats. Enjoys working in a team environment interacting with a variety of departments.

Must possess excellent customer service skills.

Must possess excellent communication and interpersonal skills treating others with respect.

Able to work independently, establishes priorities and makes decisions without close supervision.

Ability to handle multiple tasks at one time.

Education / Training :

High School Diploma or GED is required.

Associate degree or advanced business training is preferred.

Job Knowledge / Experience :

Two years of proven success in an Administrative Assistant role or related business role is required.

Language / Writing Communication : Required : Ability to use a personal computer in a Windows environment.

Knowledge of general business software programs.