What are the responsibilities and job description for the Main Host or Hostess position at YakiniQ Korean BBQ?
Overview
We are seeking a friendly and organized Host/Host to join our team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and smooth dining experience. This role requires excellent communication skills and a passion for providing exceptional customer service in a fast-paced environment.
Duties
- Greet guests as they arrive and provide them with a warm welcome.
- Manage the seating chart to ensure efficient table turnover and guest flow.
- Assist guests with inquiries about the menu, specials, and restaurant services.
- Maintain cleanliness and organization of the front-of-house area.
- Handle phone calls with professionalism, providing information and taking reservations as needed.
- Collaborate with servers and kitchen staff to ensure timely service.
- Utilize Aloha POS system for managing reservations and guest seating efficiently.
- Address guest concerns promptly to enhance their dining experience.
Skills
- Strong customer service skills with a focus on guest relations.
- Excellent communication abilities to interact effectively with guests and staff.
- Familiarity with food service operations is preferred.
- Experience using POS systems, particularly Aloha, is a plus.
- Ability to multitask in a busy environment while maintaining attention to detail.
- A positive attitude and willingness to help others are essential for success in this role.
Job Type: Part-time
Pay: $21.68 - $25.00 per hour
Expected hours: 15 per week
Benefits:
- Employee discount
- Health insurance
Shift:
- 4 hour shift
- Evening shift
- Night shift
Education:
- High school or equivalent (Preferred)
Experience:
- Restaurant: 1 year (Required)
- Restaurant management: 1 year (Required)
- POS: 1 year (Required)
Language:
- english or korean (Preferred)
Ability to Commute:
- San Francisco, CA 94115 (Required)
Work Location: In person
Salary : $22 - $25