Clinical Risk Management Data Analyst

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

The YNHHS Clinical Risk Management Practice (CRM) Group guides the organizational response to potential liability events in the clinical settings. As part of this function, confidential databases are an integral part of the organizational ability to monitor and recognize trends and risk mitigation opportunities. Incorporation of technological solutions and best practices will advance the Clinical Risk Management program to improve risk identification, assessment and resolution.

This position, under the supervision of the Director, Risk Management & Senior Associate General Counsel, will provide oversight for central and relational databases within the Legal & Risk Services Department (LRSD). This includes the Risk Management Call Center, as well as standard databases intended to improve efficiency and effectiveness as measured by team deliverable timeliness and accuracy. The position also provides certain administrative support to members of the Risk Management team, including scheduling and preparation of materials. A candidate must be able to take initiative, work independently and as a collaborative team member of the LRSD.

EEO/AA/Disability/Veteran

1. In collaboration with members of the CRM Practice Group, maintains risk management databases and monitors those databases for actionable trends.
2. Manages the Risk Management Call Center in a timely and professional manner.
3. Creates and analyzes reports to assess impact on clinical risk management, LRSD business planning and System strategy. Reviews reports with internal team members to ensure appropriate interpretation and use of data.
4. Maintains and audits submissions and other work product pertinent to the YNHHS Patient Safety Organization.
5. Assists in the development and data collection of CRM performance metrics.
6. Coordinates comprehensive and accurate data analysis and interpretation to support senior level decisions regarding strategic clinical program and other initiatives.
7. Coordinates data management support to Delivery Network entities.
8. Maintains a working knowledge of LRSD document management and claims management systems.
9. Assists in creating accurate, value-add executive summaries, reports, presentations, memos and other deliverables.
10. Responsible for ensuring the accuracy, timeliness and coordination of meeting schedules and calendars for CRM staff as necessary and provides administrative support as required for meetings.
11. Performs other duties as requested by Director, Risk Management & Senior Associate General Counsel.
12. Provides service excellence as a positive team member and contributor who is recognized as being a strong communicator, effective problem-solver, open-minded/flexible, helpful, friendly, and personally effective and accountable.

EDUCATION

Bachelor's degree required, with a focus on information management preferred.

EXPERIENCE

Three years professional work experience in healthcare or legal analytics preferred. Experience working with large datasets, data analysis and reporting required. Candidate must demonstrate strong aptitude in Microsoft Excel, Access, Word and PowerPoint.

SPECIAL SKILLS

Excellent written and oral communication skills. Ability to work in a fast paced and challenging environment. Independently manage a high volume and complex workload. Demonstrated excellent interpersonal, organizational, and customer services skills. Ability to handle stressful situations with a calm demeanor and flexibility. Capable of exercising good judgment and decision-making skills. Demonstrated ability to issue spot and escalate issues as identified. Interacts with other department personnel to ensure that services are provided to YNHHS in a timely, practical and cost effective manner consistent with the mission and values of the organization. Demonstrates a spirit of teamwork, offering positive and constructive ideas, encouragement and support to other members of the departments