What are the responsibilities and job description for the Clinical Support Associate position at Yale New Haven Health?
About This Job
This position involves assisting physicians/providers with patient care, rooming patients, performing clerical, environmental, and organizational tasks, appointment scheduling, and chart management. The ideal candidate will possess excellent communication skills, be able to multitask effectively, and maintain confidentiality and dignity when interacting with patients.
The successful candidate will also be proficient in using electronic medical records (EMR) systems, such as EPIC, and demonstrate strong problem-solving skills to handle unexpected situations.
This role requires working independently and collaboratively within a team environment, maintaining a positive image of the practice, and conveying a professional image to patients, families, medical staff, colleagues, vendors, and other departments throughout the continuum of care.