What are the responsibilities and job description for the Healthcare Support Specialist position at Yale New Haven Health?
Role Overview
This position plays a vital role in supporting our healthcare team, ensuring the highest level of patient care and satisfaction.
Core Responsibilities:
- Performs patient care responsibilities as assigned, including identifying self to patients/families and explaining the roles of each member of the care delivery team.
- Manages patient charts, schedules appointments, and sends/receives patient medical records.
- Maintains patient autonomy, confidentiality, and dignity.
Required Qualifications:
- High School Diploma or equivalent.
- Graduation from an accredited medical assistant certificate program.
- Certification/Registration (CCMA/CMA/AAMA/RMA) preferred.
