What are the responsibilities and job description for the Patient Care Facilitator position at Yale New Haven Health?
**Patient Care Facilitator**
We are seeking a dedicated Patient Care Facilitator to join our team. In this role, you will provide critical support to healthcare professionals, ensuring the delivery of high-quality patient care.
Responsibilities Include:
Support healthcare teams in coordinating patient care, responding to questions and concerns in a timely manner
Contribute to the development of effective strategies to improve patient engagement and satisfaction
Maintain accurate and comprehensive patient records, adhering to confidentiality protocols
Prioritize tasks effectively, managing multiple responsibilities simultaneously
Requirements:
- Graduation from an accredited Medical Assistant program; certification or registration a plus
- Proven experience in a fast-paced healthcare environment, preferably in a coordinator or support role
- Exceptional communication and interpersonal skills, with ability to work collaboratively with diverse stakeholders
- Familiarity with EMRs and Microsoft Office applications a strong asset
