What are the responsibilities and job description for the Team Leader position at Yale New Haven Health?
Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
At Bridgeport Hospital, we are committed to providing quality medical care and treatment that is coordinated and centered on the patient's specific needs. We strive to achieve benchmarks as a Patient Centered Medical Home and provide health care in a setting where patients are at the center of their care team. All employees of Bridgeport Hospital are part of the patients care team and contribute to the team approach of promoting access, continuous, comprehensive care and work to provide quality improvement in the care provided to their patients.
Under the direction of the Retail Manager, this position is responsible for providing prompt and efficient customer service to all customers and following proper cash handling procedures. Essential duties and responsibilities include the following. Other duties may be assigned.
EEO/AA/Disability/Veteran Responsibilities:
At Bridgeport Hospital, we are committed to providing quality medical care and treatment that is coordinated and centered on the patient's specific needs. We strive to achieve benchmarks as a Patient Centered Medical Home and provide health care in a setting where patients are at the center of their care team. All employees of Bridgeport Hospital are part of the patients care team and contribute to the team approach of promoting access, continuous, comprehensive care and work to provide quality improvement in the care provided to their patients.
Under the direction of the Retail Manager, this position is responsible for providing prompt and efficient customer service to all customers and following proper cash handling procedures. Essential duties and responsibilities include the following. Other duties may be assigned.
EEO/AA/Disability/Veteran Responsibilities:
- 1. Core Responsibilities
- 1.1 Supervises and motivates staff to ensure that work is performed in a manner consistent with department standards and policies and procedures.
- 2. Customer service
- 2.1 Responds with a sense of urgency to direct requests from customers.
- 3. Cash handling
- 3.1 Follows proper cash handling procedures as determined by department standards.
- 4. Sanitation
- 4.1 Employee assists in maintaining proper sanitation in the production and retail areas to keep a clean sanitary environment.
- 5. Safety
- 5.1 Assure the safety of patients, staff and visitors through enforcement of department safety policies and procedures.
- 6. Additional tasks
- 6.1 Performs any additional assignments as required by supervisor/manager.
EDUCATION
High School Diploma or GED preferred.
EXPERIENCE
Minimum one year experience in a supervisory or lead capacity
SPECIAL SKILLS
Demonstrated knowledge of position in order to train and direct staff. Demonstrated ability to communicate well, both oral and written.
PHYSICAL DEMAND
Must be able to lift a minimum of 20 - 30 lbs. Must be able to stand/walk for 6 - 8 hours. Must be able to pull/push carts and equipment for 6 - 8 hours.
