Associate Director, Clinical Affairs

Position Focus :

Under the direction and supervision of the Department Lead Administrator and working with 600 faculty, operations managers, and leadership, this position will be responsibility for a variety of functions to support the clinical operational needs of a large and complex clinical department. Lead clinical analytics and reporting for the Department of Internal Medicine and responsible for a $309 million fee for service billing operation with subsequent $87 million in clinical revenue. Strategic partner of the Internal Medicine leadership team and manage projects that ensure high quality of patient care and maximize revenue / provider productivity. Oversee clinical practice operations for approximately 600 clinically active providers and over 75 separate clinical sites, including involvement in clinical acquisitions. Lead a multilayered team of 7 employees, with 4 direct reports, 2 of which will be managing staff as well.

Essential Duties

1. Directs, monitors, and assesses needs and directs the application of resources of an administrative University office dealing with one or more major functional areas. 2. Directs and implements solutions to problems that are routine to complex in nature and that affect multiple functional areas of responsibility. 3. Plans and / or participates in planning University activities on a long-term basis to comply with University goals and objectives. 4. Establishes and implements consistent university-wide policies in multiple functional areas of responsibility. 5. Ensures that University office policies and procedures are in compliance with federal, state, and local laws and ordinances. 6. Develops and monitors goals and objectives for managerial and professional staff in compliance with University strategies. 7. Directs a staff of exempt and non-exempt employees. 8. May perform other duties as assigned.

Required Education and Experience

Bachelor’s Degree in related field and seven years of experience or an equivalent combination of education and related demonstrated experience.

Required Skill / Ability 1 :

Ability to communicate information effectively, both oral and written, within a multifaceted and complex environment with a high degree of interpersonal ability to communicate with various levels within the organization.

Required Skill / Ability 2 :

Exceptional analytical and organization skills, with high attention to detail. Proven ability to conduct comprehensive analysis of data with complex reporting of results. Demonstrate problem-solving ability using excellent investigative techniques to arrive at resolution.

Required Skill / Ability 3 :

Demonstrated knowledge of CPT, , and HCPCs codes, medical terminology, and documentation / compliance requirements for physicians in an academic medical setting. Working knowledge of medical office / hospital systems, medical record management software (Epic required), Microsoft Office, Outlook e-mail and related software applications.

Required Skill / Ability 4 :

Ability to analyze and interpret detailed reports, develop clear conclusions, and summarize findings. Ability to work, plan, research, and conduct projects with minimal supervision.

Required Skill / Ability 5 :

Ability to work independently with minimal supervision, as well as part of a cross-functional team to achieve common goals. Ability to lead team projects and organize and prioritize workload to manage multiple tasks and meet timely deadlines.

Preferred Education, Experience and Skills :

CPC certification, Working knowledge of medical record management software (Epic) and business intelligence reporting systems (BI Portal, UHC, and Strata). Working knowledge of HIPAA regulations and impacts on practice operations.

Weekend Hours Required?

Occasional

Evening Hours Required?

Occasional

Drug Screen

Health Screening

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.