Medical Assistant, Internal Medicine

Position Focus :

In 1971, Yale University began a unique and historic experiment in providing health services to its faculty, staff and students through a multidisciplinary health maintenance organization located on campus. Now, over 50 years later, Yale Health has more than 49,000 members including students, staff, faculty and their families who come from every state in the country and almost every country in the world. Yale Health has been continuously accredited by the Joint Commission since 2005 and is the proud recipient of Connecticut's Malcolm Baldrige National Quality Award for Innovation.

Our state-of-the-art facility at 55 Lock Street, built in 2010 is where our members receive most of their care. It is a 144,000 square foot medical facility with over 90 exam rooms, an Acute Care Department, a 15-bed inpatient facility, a diagnostic imaging suite and a full-service retail pharmacy. It houses our 150 providers, including 111 primary and consulting physicians.

We are currently seeking an experienced medical assistant to join the department of Internal Medicine. This department provides care in a busy, patient-centered environment at Yale Health. The Medical Assistant will provide care to patients as part of a collaborative and supportive team. They will prepare patients for examinations, provide chaperone assistance, provide routing information related to medical treatments and procedures, measure and record vital signs, collect and label specimens, perform all CLIA-waived / POCT testing; assist clinical staff with procedures, treatments and exams, maintain exam rooms, monitor supplies, stock and equipment; retrieve, process and document activities related to lab and diagnostic test results and perform clerical functions which may include telephone reception. Other duties as needed by department.

Dept / Section URL

Essential Duties

1. Maintains comfortable, orderly, safe, and clean environment. 2. Prepares patients for examinations. Provides routine information related to medical treatments and procedures. 3. Measures and records vital signs. Collects specimens. Prepares examining rooms. Selects and lays out medical supplies. 4. Maintains medical equipment. Records and reports patient information. Retrieves laboratory test results and patient files. 5. Escorts patients and visitors. Orders and maintains inventory of supplies. 6. Performs clerical functions related to medical activities.

Required Education and Experience

Two years of related work experience and a high school level education; or an equivalent combination of demonstrated experience and education.

Required Skill / Ability 1 :

Demonstrated ability as a medical assistant in a hospital or outpatient setting. Proficiency in all Point of Care Testing (POCT) including CLIA-waived testing. Demonstrated proficiency properly labeling and handling of specimens.

Required Skill / Ability 2 :

Demonstrated ability to perform in stressful situations. Flexibility and willingness to move easily between tasks. Excellent interpersonal skills with the ability to foster positive, respectful relationships with co-workers and a diverse population.

Required Skill / Ability 3 :

Well-developed critical thinking skills and the demonstrated ability to use sound independent judgment.

Required Skill / Ability 4 :

Proficiency in the use of an EMR or clinical scheduling system.

Required Skill / Ability 5 :

Ability to be reliable and dependable in attendance and punctuality, as confirmed by references.

Preferred Education, Experience and Skills :

Demonstrated experience with set-up and assisting with minor surgical procedures using sterile technique; previous demonstrated experience as a medical assistant in an outpatient setting. Proficiency in Epic.

Required Licenses or Certifications

Certification by the American Association of Medical Assistants or American Registry of Medical Assistants (or ability to get certification / registration within 90 days of employment).

Drug Screen

Health Screening

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Care Worker

This role is a healthcare worker position. Healthcare workers (HCW) are defined as university employees working a healthcare setting who have the potential for direct or indirect exposure to patients, human research subjects or infectious materials including body substance, contaminated medical supplies, devices and equipment, surfaces, or air. HCW have specific health requirements that must be met prior to starting work, including MMR vaccine or immunity, varicella (chickenpox) vaccine or immunity, TB screening, COVID vaccine according to University policy, hepatitis B vaccine or immunity, and annual flu vaccination.

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.