Pharmacy Technician

Position Focus :

The Pharmacy Technician assists in providing seamless, coordinated and compassionate care at every patient encounter at Yale Health. Provide specialized information on a variety of matters relating to the operation of the Yale Health Pharmacy.

Dept / Section URL

Essential Duties

1. Greets visitors. Receives, reviews, and clarifies prescriptions. Obtains necessary information for filing of prescriptions. Processes refill requests. Sets up prescription. 2. Counts medication, labels bottle with prescription and auxiliary labels. Fills in-house pharmacy orders. 3. Receives and processes payments for prescriptions and other pharmacy items. 4. Operates cash register and computer cash terminal. Answers telephone. Uses computer terminal to input and retrieve data. 5. Updates computer database to reflect new prices. Ensures the accuracy of the data. Maintains and monitors inventory levels. 6. Assists in determining additions and deletions to inventory. Rotates stock for seasonal adjustments. Places orders to vendors. 7. Ensures adherence to policies and procedures, legal and regulatory compliance including Board of Pharmacy, HIPAA, DEA, USP. Supports organizational and departmental efforts in seeking or maintaining accreditation including Joint Commission, URAC and other federal and state agencies as related to clinical practice. Follows up on orders regarding shipping and billing problems. Monitors contract and retail pricing for medications. 8. Verifies merchandise received against order. Monitors credit adjustments. Verifies invoices for payment. Conducts research related to item availability, contract and retail pricing. Compiles a variety of statistical data. Assists with the preparation of reports and analyses. 9. Assists with preparing and verifying of deposits. Assists with totaling and balancing of daily payment transactions. Performs clerical functions incidental to pharmacy activities.

Required Education and Experience

Two years of related work experience and high school level education; or an equivalent combination of demonstrated experience and education.

Required Skill / Ability 1 :

Superior customer service abilities and interpersonal skills with the ability to work as part of a collaborative and supportive team. Ability to interact positively and respectfully with a diverse population.

Required Skill / Ability 2 :

Ability to read prescriptions and input prescription information into a computer system in an accurate, efficient manner with considerable speed. Ability to perform the manipulative and record-keeping functions associated with the dispensing of prescriptions and the routine functioning of a pharmacy.

Required Skill / Ability 3 :

Demonstrated current proficiency of pharmaceutical and medical terminology, abbreviation and symbols commonly used in the prescribing, dispensing and charting of medications.

Required Skill / Ability 4 :

Well-developed critical thinking skills and the use of sound independent judgment in order to troubleshoot and resolve issues. Demonstrated ability to perform the essential functions relating to drug purchasing, inventory control and other miscellaneous business functions.

Required Skill / Ability 5 :

Excellent verbal and written communication skills. Demonstrated exemplary attendance, punctuality and reliability, as attested by references.

Required Licenses or Certifications

Registration with the State of Connecticut Department of Consumer Protection as a Pharmacy Technician required by completion of probationary period.

Physical Requirements

Ability to stand and walk for extended periods.

Drug Screen

Health Screening

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Care Worker

This role is a healthcare worker position. Healthcare workers (HCW) are defined as university employees working a healthcare setting who have the potential for direct or indirect exposure to patients, human research subjects or infectious materials including body substance, contaminated medical supplies, devices and equipment, surfaces, or air. HCW have specific health requirements that must be met prior to starting work, including MMR vaccine or immunity, varicella (chickenpox) vaccine or immunity, TB screening, COVID vaccine according to University policy, hepatitis B vaccine or immunity, and annual flu vaccination.

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.