PT/YR Passenger Service Representative

YAMPA VALLEY REGIONAL AIRPORT (YVRA), ROUTT COUNTY
The transportation heartbeat of the Yampa Valley and the gateway of choice to Northwest Colorado. Located a short 30-minute or less drive from Steamboat Springs, Hayden, Craig, serving the entire Yampa Valley community.

Part-Time/Year-Round
PASSENGER SERVICE REPRESENTATIVE

Apply by: April 11, 2025

Hiring Range: $23.05 - $31.19
Non-Exempt, Part Time/Year Round

SUMMARY:

Under general supervision, performs a wide variety of airport passenger support and customer service duties at the Yampa Valley Regional Airport (YVRA); provides arriving and departing passengers with clear airport information and transportation directions; responds to and resolves parking lot issues; monitors the baggage belt area for security, safety, and operational issues; performs perimeter checks of secure airport areas; and performs other related duties as assigned.

ESSENTIAL FUNCTIONS:

• Greets the public, customers, and other county employees in person and over the phone; provides information about airport activities, transportation, parking, and other services; routes messages to airport concessionaire or airline staff.
• Responds to parking lot issues, including general questions, lost tickets, and outages; receives payments.
• Assists security staff by performing routine perimeter checks of secure areas and reporting any possible security issues.
• Monitors the baggage belt area for security, safety, and operational issues; contacts airport department or airlines staff as needed.
• Provides wheelchair service to disabled passengers as requested.
• Collects, logs, and returns lost and found items; oversees the return of baggage carts.
• Monitors and directs passenger lines for safety and passenger flow.
• Works throughout the terminal, assisting passengers with other miscellaneous needs.
• May assist arriving and departing passengers with transporting their baggage.
• Performs other related duties as assigned.

EDUCATION, TRAINING AND EXPERIENCE:
Any combination of experience and education that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education:
Possession of a high school diploma or equivalent.
Experience:
Six months of customer service experience.

LICENSES AND CERTIFICATES:

• Valid Colorado Driver License may be required to operate a County vehicle.

CURRENT 2025 BENEFITS FOR PART TIME EMPLOYEE:

• Sick Time Accrued for every 30 hours worked
• Worker’s Compensation

Must be able to successfully complete a Federal Security Background Check for TSA SIDA badging requirements.
FOR MORE INFORMATION OR TO SUBMIT YOUR APPLICATION FOR THIS POSITION GO TO:
https://selfservice.co.routt.co.us/ess/employmentopportunities/default.aspx

• DEADLINE: April 11, 2025

Routt County will provide reasonable accommodation to all applicants who require assistance completing the online application process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process, and need an alternative method for applying, for assistance call 970-879-0108. Routt County is an equal opportunity employer and political affiliation, age, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by federal, state or local law, are not taken into account in any employment decision. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job related factors.

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Job Type: Part-time

Pay: $23.05 - $31.19 per hour

Shift:

• Evening shift

Work Location: In person

Salary : $23 - $31