Certified Demo Operator

Who We Are:

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.

What You Will Be Doing:

As the Certified Demo Operator, you will focus on three primary functions: machine deliveries, product demonstrations, and support of sales activities (such as internal sales training).

Primary Responsibilities:

• Machine deliveries with a focus on Compact Construction Equipment (CCE). 
• basic training on machine operation/functions and operating techniques. 
• Machine demonstrations, including head to head vs. competition. 
• Accompany Sales Reps on customer consultations. 
• Assist with matching machine and tool to application. 
• Develop / deliver internal (Yancey) sales training. 
• Support Certified Dealer Instructors (CDI) on customer training programs. 
• Support marketing events. 

Additional Responsibilities:

• Participate in required safety program, and work in a safe manner.
• Additional duties as assigned by manager.

Who We Are Looking For:

To be successful in this position you should have prior experience operating machines of all kinds and CAT product knowledge including safety, operation, application, maintenance and repairs.  You should possess a strong sense of urgency and desire to provide superior customer service. The ability to take direction and work in a team environment is essential to this position as well.

Education/Experience:

• High school diploma or equivalent preferred.
• Must have minimum 3-5 years machine operation experience. 

Required Qualifications/Skills:

• Ability to communicate effectively with both internal and external customers.
• Technical skills sufficient to be able to work through product issues.
• Must have mechanical aptitude.
• Must be able to travel. 
• Must have professional interpersonal skills to cooperatively work with people and to effectively perform machinery demonstrations.
• Must have working knowledge of Yancey Bros product offerings and competitive product line including model designations and equipment applications.
• Willing and able to obtain at minimum 1-2 Caterpillar Machine Certifications.
• Participate in required safety program, and work in a safe manner.
• Must maintain a professional appearance at all times with exemplary conduct in and outside of the work environment.
• Have excellent time management skills and operate independently with minimal oversight.
• Comfortable speaking in front of groups/strangers
• Clean MVR and valid driver’s license
• Must be able to communicate (speak, read, comprehend, write)in English.  Bilingual (Spanish) is preferred. 

Values:

At Yancey Bros. Co, we are always looking to add people to our team who share our core values:

• Safety: We value the lives and health of our team and customers above all else.
• Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
• Teamwork: We work as one across our organization for the benefit of our customers.
• Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
• Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.

Ideal candidates will demonstrate the following values:

• Acting in a safe manner
• Exhibiting honesty and integrity
• Acting in a fair and ethical manner
• Team mentality
• Delivering quality results
• Embraces change / improvement
• Exhibiting superior customer service skills
• Exhibiting pride and ownership
• Working with a sense of urgency
• Exhibiting a winning attitude 

What We Offer:

Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

Competitive Pay Structure

• Competitive Pay
• Individual Bonus Opportunities Available
• Technician Tool Allowance
• 401k Plan Strong Company Match
• Employee Profit Sharing
• Financial Wellness Coaching

Employee Wellness Program

• Medical, Vision, Dental Insurance
• Prescription Drug Coverage
• Flexible Spending Accounts
• Short & Long Term Disability
• Group Life Insurance

Personal Time Off

• Paid Holidays
• Paid Sick Leave 

Career Development

• Tuition Reimbursement
• Ongoing Training
• Advancement Opportunities