Water Treatment Specialist: Outside Sales Representative

Ecowater of Southern California

241 La Mirada Dr

Job Title: Water Treatment Specialist Sales Associate
Company: EcoWater of Southern California
Location: Vista, California

Overview:
EcoWater of Southern California is dedicated to delivering exceptional water treatment solutions while fostering a workplace culture built on accountability, respect, and collaboration. As a Water Treatment Specialist Sales Associate, you will play a vital role in educating customers about our products and services, providing tailored solutions, and driving sales. This position requires strong sales skills and a commitment to how you show up and contribute to the team environment.

Key Responsibilities:

• Customer Education and Engagement:
  • Educate potential customers about water treatment solutions, clearly explaining product features and benefits.
  • Actively listen to customer needs, ensuring that you provide relevant and tailored recommendations.
• Sales and Lead Generation:
  • Identify potential leads and generate sales through outbound calls, in-person consultations, and follow-up communications.
  • Set and achieve sales goals, tracking progress against individual and team targets.
• Demonstrations and Presentations:
  • Conduct product demonstrations and presentations for prospective customers, showcasing the effectiveness of EcoWater solutions.
  • Ensure that demonstrations align with the customers’ needs and interests, enhancing their understanding of the products.
• Customer Relationship Management:
  • Build and maintain strong relationships with customers, following up on inquiries and providing ongoing support.

  • Record all interactions in the CRM system, ensuring accurate and timely updates to customer profiles.

• Team Collaboration:

  • Work closely with the sales and marketing teams to align strategies and messaging.

  • Share insights and feedback from customer interactions to inform ongoing marketing and sales efforts.

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  Behavioral Expectations:

• Accountability and Responsibility:

  • Take ownership of your actions and their impact on the team and customers. Ensure that your commitments are met, and follow through on tasks in a timely manner.
  • Communicate honestly and transparently, acknowledging when challenges arise and working collaboratively to find solutions.
• Positive Attitude and Growth Mindset:
  • Approach each day with enthusiasm and a willingness to learn. Maintain a proactive and positive attitude, especially when facing challenges or setbacks.
  • Embrace feedback as an opportunity for growth and improvement in both skills and performance.
• Effective Communication:
  • Use clear, respectful, and professional language in all customer interactions, whether via phone, email, or in-person meetings.
  • Be mindful of your tone and choice of words, ensuring that your communication fosters a positive atmosphere.
• Team Spirit and Collaboration:
  • Foster a collaborative environment by supporting your teammates and contributing to a positive workplace culture.
  • Share successes and challenges openly with the team, promoting a culture of trust and mutual support.
• Impact on Team Dynamics:
  • Be aware of how your behavior and attitude affect your colleagues and the overall team environment. Strive to contribute positively to team morale and productivity.

  • Encourage and uplift your teammates, recognizing that everyone’s contributions are valuable to the team's success.

Qualifications:

• Proven experience in sales, customer service, or a related field.
• Knowledge of water treatment systems and solutions is preferred.
• Strong verbal communication and active listening skills, with the ability to build rapport quickly.
• Comfortable using CRM software and other communication tools to track leads and interactions.
• Positive, proactive mindset with the ability to handle objections and challenges effectively.
• Alignment with EcoWater’s mission and values, demonstrating a genuine passion for promoting our products and services.