Demo

Call Center Representative

Yankee Home Improvement
Chicopee, MA Full Time
POSTED ON 1/31/2025
AVAILABLE BEFORE 4/26/2025

Yankee Home Improvement , one of the best-known companies in New England, is seeking enthusiastic and dynamic individuals to join our team as Marketing Representatives.

In this role, you will be the voice of our company, making outbound calls or attending various home show events, engaging with attendees to potential and existing customers to introduce our top-rated home improvement products and services. Your primary goal will be to build rapport, provide exceptional customer service, and schedule appointments for our sales team. We offer comprehensive paid training, uncapped earning potential with biweekly bonuses, and a comprehensive benefits package. If you possess excellent communication skills, a positive attitude, and a passion for helping customers, we want to hear from you! Join us at Yankee Home Improvement and be part of a team that values integrity, responsibility, excellence, and listening.

Control your own pay- your bonus is uncapped, based on the performance you bring to the table!

Qualifications :

  • Enthusiastic and positive attitude.
  • Exceptional communication skills.
  • Creativity and problem-solving ability.
  • Basic technological aptitude.
  • Reliable transportation.
  • High school diploma or equivalent (required).
  • Experience in customer service or call center (preferred).

Then We Will Provide

  • Comprehensive, Paid Training
  • Uncapped earning potential- bonuses paid biweekly
  • Comprehensive benefits package
  • Team based incentives and Employee Appreciation events
  • Opportunities for Advancement
  • Flexible Work Schedules
  • Job Type : Part-time to full-time

    Pay : $16.00 - $19.00 per hour

    Benefits :
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance
  • Shift :
  • Day Shift
  • Night Shift
  • Mid Shift
  • Flexible Hours
  • Supplemental Pay :

  • Bonus opportunities
  • Performance bonus
  • Ability to commute / relocate :

  • Chicopee, MA 01022 : Reliably commute or planning to relocate before starting work (Required)
  • Education :

  • High school or equivalent (Required)
  • Experience :

  • Call center : 1 year (Preferred)
  • Customer service : 1 year (Preferred)
  • Work Location : In person , on site

    Salary : $16 - $19

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Call Center Representative?

    Sign up to receive alerts about other jobs on the Call Center Representative career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $43,180 - $59,941
    Income Estimation: 
    $49,655 - $73,308
    Income Estimation: 
    $43,180 - $59,941
    Income Estimation: 
    $49,655 - $73,308
    Income Estimation: 
    $35,979 - $45,091
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $36,104 - $50,626
    Income Estimation: 
    $43,180 - $59,941
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Not the job you're looking for? Here are some other Call Center Representative jobs in the Chicopee, MA area that may be a better fit.

    Call Center Representative

    BCI Acrylic Independent Dealers, West Springfield, MA

    Call Center Representative

    F.H. CANN & ASSOCIATES INC, Springfield, MA

    AI Assistant is available now!

    Feel free to start your new journey!